L4 - Tech & Digital - Quality Assurance - MH - Pune - BACL (Akurdi (BACL), India)

Job description

Position/Designation Quality Assurance Grade/Level Onrole-L4 Location Akurdi HO Experience Minimum 3-5 years of experience skilled in LOS : Salesforce and LMS: Pennant Management with exposure to working for Banking/NBFC sector. Qualification B.E./ B. Tech /M.C.A./M.C.S/B.C.A Reporting To Manager IT Summary Role Profile/Job Responsibilities Key Responsibilities: 1. Quality Assurance End-to-end QA testing for Loan Origination Systems (LOS), underwriting platforms, and servicing software to ensure compliance with RBI guidelines and accurate loan processing. Collaboration with business analysts and developers to translate loan workflows/BRD into effective test scenarios. Test plan creation and execution for diverse loan products, including auto loans. Functional, regression, and UAT testing performed for new features, upgrades, and bug fixes. Loan Origination System validation of workflows across products, ensuring compliance and integration with third-party systems (credit bureaus, KYC, dedupe). Loan Management System (Pennant) testing for repayment schedules, EMI tracking, interest calculations, restructuring, delinquency handling, and closure for secured and unsecured loans. 2. Vendor Management Coordinate with vendors to understand FSD, assess the impact on regular system operations, and ensure timely resolution of issues. Leveraged JIRA to document, track, and manage defects, ensuring timely resolution and improved system reliability. Skill Sets Required Quality Assurance: Proven experience in defining and tracking service quality metrics. Ability to identify service gaps and drive process enhancements. Communication Skills: Excellent written and verbal communication skills for reporting, escalation, and stakeholder updates. Ability to explain issues to non‑technical users and developers. Additional Technical Skills: Knowledge of SQL, Bug tracking tools JIRA, API monitoring, Postman, Excel Knowledge. Knowledge of Selenium automation tool. Certifications (Preferred) ISTQB (Optional)