Lab Associate

Job description

Requisition ID: 944348 Store # : 000557 LensCrafters Position: Part-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! JOB DESCRIPTION GENERAL FUNCTION The Lab Associate is accountable for flawless execution in delivering exceptional customer service and crafting high-quality eyewear. Sets high standards of performance while maintaining quality. The Lab Associate models the Luxury Retail values by displaying a drive for excellence in lab operations and customer satisfaction. MAJOR DUTIES AND RESPONSIBILITIES Actively involved in coaching associates on Lab Best Practices. Assists co-workers who have lab questions or problems; cooperates readily. Takes immediate and independent action when needed in the lab; suggests improvements; recommends solutions to problems; does what is necessary without being prompted or reminded. Produces quality eyewear through utilizing the QMP (Quality Manufacturing Process): selecting lenses, marking, taping, blocking, generating, finishing and polishing, finish layout and blocking, edging, tinting and grooving, mounting and final inspecting. Responsible for basic operation, cleaning and ongoing maintenance of lab tools and equipment. Strives to improve technical knowledge through the completion of the QM Program and continually applies that knowledge in the production of all eyewear. Utilizes product knowledge to determine the best manufacturing process for routine and special orders in order to produce high quality eyewear. Performs multiple tasks simultaneously with accuracy and thoroughness despite time pressures and customer volume. Is attentive to detail with all measurements, calculations, equipment settings and defective product. Takes the initiative to notice and follow-up on discrepancies; suggests improvements; recommends solutions and does what is necessary to ensure customer satisfaction. Takes pride in the appearance of the store and shows initiative in keeping the lab and stock room clean, organized and safe. Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used per chemical safety program. Keeps management informed of potential safety opportunities. Demonstrates safe work practices and is OSHA compliant. (i.e. wears safety glasses while in the lab). Assists customers/patients on the sales floor when needed as directed by the store manager. BASIC QUALIFICATIONS High School Diploma or equivalent Bench work and tinting experience Lab edging experience Strong Basic Math Skills (addition, subtraction, multiplication, division) Problem Solving Ability Organization Skills Computer Skills Strong Communicator and Listener to Customers and Associates Strong Interpersonal Skills Knowledge of Store Merchandise PREFERRED QUALIFICATIONS Optical background Experience with machinery Sales experience This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.