Lab Operations Manager

Job description

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Coordinate multiple projects and/or teams in parallel to meet organizational priorities. Plan, execute, and monitor programs throughout the program life cycle to support the strategic direction of the organization. Manage program schedule, scope, and resources, adjusting to new requirements and constraints over the program lifecycle. Plan and implement program governance structures in an organized and controlled fashion to ensure that decision making is occurring with the right people involved. Regular communication of program delivery results and financial reporting to program stakeholders. Ongoing communications and change management supporting program objectives, adoption and maturity. Identification, monitoring, and control of program risk, issues, and escalations. Identification, monitoring and control of the interdependencies between projects. Upskill, retrain, and develop the team as needed to address all the resource requirements. What You'll do: • Decisions impact the quality, efficiency and effectiveness of own function/client group; contributions may result in business or process improvements • Manages medium sized projects with moderate to high risk; solution may require collaboration among cross-functional teams; there may be multiple interdependencies, and the solution could impact many applications • Solves highly complex problems and is able to identify viable and often innovative options, and uses analytical skills and judgment to recommend an appropriate solution Complexity • Helps drive process and manage projects • Solves highly complex problems and is able to identify viable and often innovative options, and uses analytical skills and judgment to recommend an appropriate solution • Defines and validates the project scope, plan and schedule for complex projects; define metrics for project success; select and apply standards (e.g. delivery process, roles and responsibilities, operational norms, compliance • Identifies risks to project success and creates mitigation plans • Manages project delivery process, scope and costs of complex projects with minimal supervision; drives completion of the project and mentors other team members • Establishes partnerships with stakeholders to build support, secure sponsorship, and ensures alignment for project outcomes, end products and/or solutions • Drives change by identifying impacts of the project, building awareness and support for change within the organization and contributing to development of training • Evaluates project results against success metrics; creates or reengineers processes and resources to improve productivity and end product Minimum Qualifications: • Bachelors + 7 years of related project/program management experience • Masters + 4 years of related experience • Masters certification in project management preferred Preferred Qualifications Varies based on the team and business needs | Preferred Qualifications are desired education, experience, and skills that are in addition to Minimum Qualifications. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.