Labs and Manufacturing IT Lead
convatec/convatec
Michalovce, Slovakia
Posted Sep 11, 2026
- Other
Job description
We are building a new R&D team as part of the ConvaTec Technology Development Center in Slovakia. With new offices, laboratories, and prototyping facilities, we are looking for motivated professionals seeking a meaningful job in a medical company known for its stability and resilience - a company that has continued to grow without experiencing any crises and with a wide global product portfolio for people all over the world. If you enjoy taking up challenges, learning new things, having the space to bring your ideas to life, and wish to join a high-performing team, do not hesitate to contact us. We are looking forward to hearing from you. Since 2012, we have been building our R&D dream and investing significant capital into our capability and now we want to invest in you. Place of work: Priemyselný park 3, Michalovce, Slovakia Base salary: Minimum 2000€ / monthly (depending on experiences and quality of the candidate) Contract type: full-time. Start date: by agreement. About the role: The Labs & Manufacturing IT Engineer is responsible for the day to day IT Operational activities within the Manufacturing an R&D environments, by providing on-site technical specialized support, monitoring critical production systems and applications, and maintaining critical inventory to comply with GxP and regulatory standards. These roles will partner with the GQO & R&D IT Business Partners, Delivery and other Operational teams to support the prioritisation of day-to-day activities and will need to have significant knowledge of both IT and the business processes and will support incident management for manufacturing and R&D operations. Key Responsibilities : Operation’s Handling Understands the specific technology needs and challenges within their Manufacturing Operations processes - aligning IT services accordingly. Provide on-site technical support for validated applications used in critical Manufacturing processes, ensuring alignment with ITQA, Quality Assurance, Regulatory Affairs teams and compliance with regulatory requirements such as FDA, EMA, and GxP standards. Ensure IT Operations monitors critical Manufacturing Production Systems and Applications, to ensure they remain operational and coordinate regular maintenance windows to minimize downtime. Maintain critical manufacturing inventory asset data, to ensure that accurate reporting can be provided to support, incidents, audits and projects. Acts as the liaison between Manufacturing Operations Leadership, Departments (including Production, Engineering, Maintenance, and Quality Assurance), Employees, Vendors, IT On-site support and Global IT Hubs Drive adoption of new and existing systems to ensure business change / value is delivered. Educate the wider IT teams on the needs and complexity of their Manufacturing Operations processes. Stay up-to-date with Manufacturing Operations industry trends and best practices for application support and technologies. Major Incidents Supports the incident management team on P1 & P2 incidents, which impact Manufacturing Operations; ensuring that the relevant Business Unit/IT Teams/Vendors are engaged to support and reduce downtime arising from incidents. Troubleshoot equipment failures or malfunctions on the factory floor, including in-process test equipment, ruggedized devices, industrial PCs, and machinery interfaces. Business Continuity Create and maintain documentation, including knowledge articles for; common issues, incident resolution, best practices for factory-specific IT support, user guides and FAQ’s. Participate in the testing and deployment of software updates and patches. Drive Manufacturing Excellence; for example, leading Business Continuity Planning and continuous-improvement activities Oversee and contribute to the management of projects originating from Global IT; providing facilitation and project ‘brokerage’ to ensure smooth delivery/implementation. Dotted line to Global manufacturing Collaborate with departmental leaders to identify opportunities for process improvements and innovation through technology, feeding ideas generated through to the GQO & R&D IT Business Partners Contribute to the demand management process by performing hands on data gathering for alignment of ideation though to the GQO BP and overall GQO/R&D strategies Vendor Coordination Coordinate the vendor relationships for specialized systems, ensuring contract compliance and SLA fulfillment. Oversee vendor-led upgrades, patches, and maintenance to minimize disruptions to business operations. Contribute to projects involving system implementations, migrations, or upgrades at manufacturing and lab sites. Participate with cross-functional teams, including Regional IT Leads, on-site support technicians, and external vendors, to ensure successful project delivery. Behaviors & Skills & Experience : Fluency in English Proven excellent communication and interpersonal skills. Experience of Manufacturing Operations, ideally within MedTech or Pharmaceuticals Proven experience in IT application support Strong technical proficiency in troubleshooting software issues and providing solutions. Strong analytical and problem-solving abilities Experience working directly with internal and external customers, technical experts, and professional staff. Previous experience in IT project management, with a demonstrated ability to effectively lead successful implementation of IT systems. Experience in producing documentation and business requirement documentation. Ability to develop and report metrics and KPIs. Ability to present complex data and analyses to senior management. Ability to work collaboratively with external and internal stakeholders. Understanding/certification of ITIL and experience of implementing these standards Understanding/certification of BRMP and experience of implementing these standards Consultative and continuous-improvement focus Ability to work independently and prioritize tasks in a fast-paced environment. Familiarity with change control processes and documentation practices in regulated industries Strong interpersonal and communication skills to effectively collaborate with business and technical stakeholders. Demonstrated ability to manage complex IT systems in manufacturing or lab environments. Analytical thinking with a problem-solving mindset to address technical challenges. Familiarity with regulatory compliance in a Medtech or similarly regulated environment (e.g., GxP, FDA, ISO). Qualifications / Education : Bachelor’s degree in Computer Science, Information Systems, or a related field. systems) are preferred.Relevant certifications (e.g., ITIL, PMP, or certifications specific to MES/LIMS Advanced understanding of validated systems and regulatory compliance (e.g., FDA 21 CFR Part 11). Travel Requirements: Position may involve up to 5% travel, including visits to manufacturing and lab sites within the region and occasional international trips for project-related activities. Working Conditions: Work environment is hybrid, combining remote work with office work. Some on-call availability may be required to address critical system issues. Special factors: Flexibility to work in highly regulated environments with strict compliance and validation requirements. Ability to adapt to regional or business unit-specific IT challenges. Employee perks , benefits : Bonus in compliance with internal principles Stable international work environment within a growing organization Home office possibilities Flexible working hours Development trainings Career opportunities for internal employees Employee referral program Global recognition program – Convatec Champions Employee contribution to meal allowance of 0.44 € per meal unit / day Employer contribution to supplementary pension savings Life insurance fully paid by the employer Social fund ( various support and perks for employees ) Free company transport within Michalovce for all employees Support for employee teambuilding activities Discounts with selected providers of goods and services Company : Unomedical s.r.o . ( member of the global company Convatec ) Priemyselný park 3 071 01 Michalovce, Slovakia Email: Convatec je svetovým výrobcom zdravotníckych produktov | | #FLI-AC2 #LI-Hybrid Beware of scams online or from individuals claiming to represent ConvaTec A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official ConvaTec email address. If you receive a suspicious approach over social media, text message, email or phone call about recruitment at ConvaTec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at . Dajte si pozor na podvody online alebo od jednotlivcov, ktorí tvrdia, že zastupujú spoločnosť ConvaTec Pred akoukoľvek ponukou práce, sa vyžaduje formálny náborový process, pre všetky naše pracovné príležitosti. To bude zahŕňať, pracovný pohovor potvrdený oficiálnou e-mailovou adresou spoločnosti ConvaTec. Ak Vás osloví podozrivý kontakt cez sociálne médiá, textovú správu, e-mail, alebo telefonát, o nábore v spoločnosti ConvaTec, nezverejňujte žiadne osobné údaje, ani neplaťte žiadne poplatky. Ak si nie ste istí, kontaktujte nás na adrese . Equal opportunities ConvaTec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law. Rovnaké príležitosti ConvaTec poskytuje rovnaké pracovné príležitosti, pre všetkých súčasných zamestnancov a uchádzačov o zamestnanie. Táto politika znamená, že nikto nebude diskriminovaný z dôvodu rasy, náboženstva, vierovyznania, farby pleti, národnostného pôvodu, národnosti, občianstva, pôvodu, pohlavia, veku, rodinného stavu, fyzického alebo mentálneho postihnutia, citovej, alebo sexuálnej orientácie, rodovej identity, vojenského statusu, alebo statusu veterána, genetických predisponujúcich vlastnosti, alebo z akéhokoľvek iného dôvodu, zakázaným zákonom. Notice to Agency and Search Firm Representatives ConvaTec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any ConvaTec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of ConvaTec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Upozornenie pre zástupcov agentúr a vyhľadávacích spoločností Spoločnosť ConvaTec neprijíma nevyžiadané životopisy od agentúr a/alebo vyhľadávacích spoločností pre túto pracovnú ponuku. Životopisy predložené akémukoľvek zamestnancovi spoločnosti ConvaTec, treťou stranou, ako sú agentúry a/alebo vyhľadávacie spoločnosti, bez platnej písomnej a podpísanej zmluvy o vyhľadávaní, sa stanú výhradným vlastníctvom spoločnosti ConvaTec. Already a ConvaTec employee? If you are an active employee at ConvaTec, please do not apply here. Go to the Career Worklet on your Workday home page and View "ConvaTec Internal Career Site - Find Jobs". Thank you! Ste už zamestnancom spoločnosti ConvaTec? Ak ste aktívnym zamestnancom spoločnosti ConvaTec, prosím, neaplikujte tadiaľto. Prejdite na stránku pracovných príležitosti, na svojej domovskej stránke Workday a zobrazte si „Interná kariérna stránka spoločnosti ConvaTec – Nájsť pracovné miesta“. Ďakujeme! 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