Lead AI Solution Architect – Customer

Job Role : Data Science Manager - Marketing & Customer Generative AI Enterprise Architect Location: London/Manchester/Edinburgh/Newcastle/Birmingham Career Level : Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As a team: The Data and AI revolution is changing everything. It’s everywhere – transforming how we work and play. Join Accenture and help transform leading organisations and communities around the world. Accenture Data and AI is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. The sheer scale of our capabilities and client engagements and the way we collaborate with the ecosystem, operate and deliver value provides an unparalleled opportunity to grow and advance. Accenture’s Data and AI practice covers the range of Data and AI skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with Accenture’s broader Strategy and Consulting practice, we are able to bring together the unique ability to drive end to end business change through the application of Data and AI. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will: Shape Customer and Marketing Experiences w/ Generative AI solutions: Be at the forefront of the industry — creating, owning, and making it a reality for clients looking to better serve their connected customers and operate always-on enterprises. Build essential data platforms, products, and capabilities that empower clients and colleagues. Set and implement the strategic vision for Applied Intelligence’s data ecosystem, including data science and engineering. Assess generative AI proposals, ensuring alignment with client needs, evaluating feasibility, stack compatibility, and build-vs-buy decisions. Work collaboratively with digital teams, senior architects, and stakeholders to design comprehensive AI solutions within the enterprise. Deliver Real-World Business Impact Drive and implement real-world solutions into production that drive measurable business value for our clients. Work alongside global teams to collaborate and deliver the best solutions for clients. Grow Your Expertise and Career Become an integral part of our Applied Intelligence team with the credibility, expertise, and insight clients depend on. Develop your skills with our world-class training programmes. Drive your career progression through our structured career development programs. Align with our industry partners to develop your career and the solutions we deliver for our clients. Collaborate with Global Brands Work with famous brands and household names — no worrying about how to explain what you do to your family again! Design reusable assets, solutions and develop best practices for current and future business problems. Consult on complex analyses and advanced machine learning methods. Communicate and provide guidance to senior client leadership and teams. Shape AI Strategy and the delivery of LLM based solutions. Operate across multiple industries and functions. Develop others by bringing your unique knowledge and skillsets to the wider practice. In this role you will: Define and Deliver Customer-Centric Data Strategies Translate business needs into robust data solutions and own the data strategy, architecture, and engineering excellence within Applied Intelligence. Work closely with teams and senior architects to define strategies for AI solutions, ensuring alignment with client needs for impactful and effective implementations. Shape AI strategy and oversee the delivery of LLM-based solutions that enhance customer and marketing outcomes. Lead Generative AI Innovation and Prototyping Architect early-stage generative AI initiatives, directing proof-of-concept (PoC) and prototype development in collaboration with teams. Act as a subject matter expert on generative AI, providing guidance to cross-functional teams including digital, platform, and governance stakeholders. Deploy and Scale AI Solutions Execute deployment strategies and provide technical guidance on containerization, performance monitoring, and production deployment. Consult on leveraging cloud platforms like AWS, Azure, and GCP to facilitate scalable model deployment. Partner with developers and engineers to deploy machine learning algorithms that drive measurable business value. Ensure Responsible and Ethical AI Collaborate with cloud vendors to integrate Responsible AI principles and standards into LLM evaluations and applications, ensuring ethical and secure AI deployment. Evaluate generative AI solutions across teams, identifying technical risks such as debt accumulation and overlapping initiatives. Promote Innovation and Best Practices Advocate for the adoption of cutting-edge data technologies and methodologies, including AI-driven data processing, machine learning pipelines, and automated data integration. Design reusable assets, solutions, and develop best practices for current and future business problems. Consult on complex analyses and advanced machine learning methods to solve challenging business problems. Lead Across Industries and Teams Operate across multiple industries and business functions to deliver AI-driven customer and marketing transformations. Communicate insights and provide strategic guidance to senior client leadership and internal teams. Mentor and develop others by sharing your unique expertise and skillsets with the wider Applied Intelligence practice. What’s in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. #LI-EU SNGCR01 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.