Lead Analyst - Billing

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role Process and maintain daily and monthly billing operations in order to issue invoices and record revenues on an accurate and timely manner. What you will do Respond to an inquiry about invoices from sales teams and customers by phone and e-mail. Process issuing invoices Revenue booking/adjustments Input customer order entries Deal with complaints and disputes from customers Address ad hoc billing related queries from the business Prepare documents and resolution of queries from external auditors. What we're looking for Business level Japanese Basic level English Degree level education 5+ experience related to billing/customer services Experience using Outlook and Excel in a professional setting is required. Proactive, independent and with “can-do” attitude. Always mindful of improving work efficiency and possessing a strong sense of responsibility. Experience in telecommunication industry is preferable. Accounting qualification preferred (including Accounting Technician) What we offer you: Looking to make a mark? At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most recently we have: Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages . Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.