Lead Analyst, Member & Product Analytics

Job description

Join us on our mission to empower founders and innovators to move faster, live better and access more. FoundersCard is a global membership community of over 250,000 entrepreneurs, executives, and innovators. Our members enjoy unparalleled access to elite travel perks, business benefits, and a curated network of like-minded leaders—all designed to accelerate their success. We’re entering an exciting new chapter of growth and innovation, and data is at the heart of it. We’re looking for a Lead Analyst, Member & Product Analytics, to join our growing team. This high-impact role will own the full analytics lifecycle from data exploration to strategic recommendations, and drive actionable insights that fuel our membership growth, retention, and engagement initiatives. This is a senior level individual contributor, with the potential to build and lead a team over time. ### What you'll do - Own customer segmentation and behavioral analytics to uncover patterns, identify opportunities, and influence roadmap priorities across product, marketing, and member experience. - Build audience models that inform personalized lifecycle marketing, retention campaigns, and upsell opportunities. - Build and maintain predictive models (e.g., churn risk, LTV) to improve targeting, personalization, and lifecycle marketing effectiveness. - Define, implement, and analyze A/B and multivariate tests across the member journey to inform product and growth decisions. - Analyze member engagement trends and uncover drivers of churn, reactivation, and loyalty; develop strategies to improve retention and engagement. - Develop and manage dashboards and reporting frameworks that provide real-time visibility into KPIs and core funnel metrics. - Work cross-functionally to ensure reliable, accurate data sources and deliver insights that influence senior-level decision-making. - Help shape our analytics culture and build foundational practices for a future analytics and data science team. ### What we're looking for - 6–10+ years of analytics experience, ideally in a membership, subscription, or loyalty-driven business. - Strong expertise in segmentation, LTV modeling, retention analysis, and growth experimentation. - Advanced proficiency in SQL, product analytics, and data visualization tools (such as Looker). - Familiarity with Python or R for predictive modeling is a strong plus. - Strong statistical knowledge and experience with A/B testing and experimental design. - Ability to work independently, prioritize projects, and thrive in a fast-paced, entrepreneurial environment. - Confident communicator who can present insights and recommendations to senior leadership. - Bonus: Experience building or managing analytics teams. ### What's In it for you - A pivotal role in optimizing and improving a premium product experience for 250K+ members - The opportunity to drive key business decisions through well informed data analysis - A high-impact role in a lean, profitable, founder-led company with real momentum - Opportunity to build a team as we scale - Competitive compensation plus comprehensive benefits - Free lunch and snacks in our Midtown NYC office every day