Lead Bartender - The Naisho Room

Job description

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! Are you looking for a great place to work? Join our team as our new **Lead Bartender** for a Japanese style Speakeasy located in The Watermark Hotel in Tysons Corner, VA. As a leading owner and operator in the Hospitality industry, we are committed to providing an unmatched career experience and are committed to the success and development of our team members. The 300-unit Watermark Hotel - Tysons is an upscale, all-suite facility with a chef driven restaurant, cocktail bar, outdoor patios, 1,600 square feet of meeting space and a breakfast café. The property is owned by Capital One Financial and operated by the B. F. Saul Company Hospitality Group. Under the guidance and supervision of Senior Management and within the policies and procedures established by B. F. Saul Company Hospitality Group, the Lead Bartender is to follow instructions and execute assignments as per the standards provided but not limited to as this position is responsible for preparing and serving beverages to guests in a friendly, courteous, and professional manner. Adheres to all health regulations and local liquor laws. According to function specifications, sets up, maintains, and takes down bar after service/event has concluded. Ensures exceptional guest service and creates an inviting bar atmosphere. Follows B. F. Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction. Under the guidance and supervision of Senior Management and within the policies and procedures established by (B. F. Saul Company Hospitality Group), the Lead Bartender is to follow instructions and execute assignments as per the standards provided but not limited to. B. F. Saul Company Hospitality Group invites you to take your career to the next level! As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our “One Team!” values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture. Joining our team says you are committed to guest satisfaction and promise to uphold the highest level of integrity. ### RESPONSIBILITIES - Include but not limited to: - Responsible for maintaining alcohol inventory, ensuring accuracy and on-time delivery. - Communicate order to be placed to the MOD. - Manage cash drawers assigned to each bartender and reconcile each drawer against all POS reports. - Assist MOD with weekly schedules for the entire bar staff. - Assist MOD with supervision of staff and training. - Greet guests and take food and beverage orders, utilizing suggestive/up-selling techniques. - Retrieve and serve alcoholic, non-alcoholic beverages and meals to guests courteously and efficiently according to restaurant specifications. - Maintain stock/supplies and cleanliness of bar and equipment. - Legibly complete bottle transfer slips and distribute accurately. - Legibly document designated items on the spill sheet. - Inputting orders accurately and ensuring transmission of food orders are verified by the kitchen. - Collect and process payments, close all guest checks in the Micros system immediately upon payment. Ensure all closing reports are completed in the POS at the end of your shift. - Monitor and maintain cleanliness, sanitation and organization of all work areas as instructed by the MOD. - Assist in the maintenance of the restaurant area and supplies. - Have full knowledge and understanding of all menus and are able to answer questions in regard to ingredients and allergens. - Perform job functions with attention to detail, speed, and accuracy, prioritize and organize. - Maintain complete knowledge of and comply with all restaurant policies and standard of service. - Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. - Be familiar with all (B. F. Saul Company Hospitality Group)services/features and local attractions/activities to respond to guest inquiries accurately. - Complete opening/closing side duties as outlined in our SOP’s. - Assist with weekly/monthly inventories. - Notify a manager whenever a guest is/expresses or appears unhappy/upset/disgruntled in any way. - Maintain complete knowledge of table/seat/station numbers, room capacity and hours of operation, menus, price range and dress code of (B.F. Saul Company Hospitality Group). - Maintain knowledge of the characteristics and descriptions of every wine/champagne by the glass and major wines on the wine menu. - Maintain complete knowledge of designated glassware, ingredients, preparation method and maintain garnishes for each drink. - Inspect the condition and cleanliness of menus and wine lists; ensure designated amounts are available. Update menus and wine list as changes occur. - Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. - Ensure maximum usage of all supplies to attain budget beverage cost to prevent waste. - Use all chemicals in accordance with OSHA regulations and restaurant requirements. - Transport soiled wares to the dishwashing area, and soiled linen to linen bins. - Obtain an assigned bank and ensure accuracy of contracted monies. Always keep the bank secure. Count bank at the end of shift and return to MOD. - Ensure that all drink orders from servers are accurately rung into the POS system before giving drinks to them. - Clearly communicate last call at designated closing times to all guests, support, and servers. - Always maintain positive guest relations. - Touch tables, build out return clientele. - Other duties and tasks deemed necessary by management. KEY RELATIONSHIPS: - Internal: Talent in restaurant, assist bar, and all other F&B areas, Culinary/Stewarding, Storeroom/Purchasing, Accounting and HR. - External: Guests and visitors, equipment repair personnel and liquor suppliers. ### QUALIFICATIONS: - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. **Qualifications Essential:** - Provide legible communication. - Compute basic arithmetic. - 2 years’ experience in a similar position dealing with the public. - Ability to perform job functions with attention to detail, speed and accuracy, prioritize and organize. - Follow directions thoroughly. - Be a clear thinker, remaining calm and resolving problems using good judgment. - Work cohesively with co-workers as part of a team. - Work with minimal supervision. - Maintain confidentiality of guest information and pertinent restaurant data. - Provide clear, pleasant telephone communication with proper grammar. **Certificates:** - The State of Virginia requires all employees who handle food and liquor to have a Food Handler and Responsible Vendor Certificate. Therefore, this certificate is a requirement for employment at (B. F. Saul Company Hospitality Group) - and any expenses incurred to obtain the certificate or to renew it, is the responsibility of the employee. This certificate is necessary to work at any restaurant and is not for the exclusive use of (B. F. Saul Company Hospitality Group). **Physical Abilities:** - Exert physical effort in transporting up to 50 pounds. - Endure various physical movements throughout the work area. - Remain in a stationary position for up to 4 hours throughout the work shift. - Required to stand, stoop; walk; use hands to finger, handle or feel, lift, reach with hands and arms; talk to hear and taste or smell. - Occasionally exposed to fumes or airborne particles and extreme heat. - Work near moving mechanical parts. - Outdoor weather conditions. - Noise level in the work environment is usually loud. **SPECIAL REQUIREMENTS:** - Language Skills - Ability to read, write and speak in English is needed to successfully accomplish the essential duties of this job. - Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speak effectively before employees of the Company. **EEO AA M/F/Vet/Disabled** ### BENEFITS: - Weekly Pay - Our Big 3 Mission Statement Leaders of the Month/Year - Annual Performance Appraisals and Wage Increase Opportunities - Annual Team Member Banquets - Annual Team Member Engagement Survey - Discounted Room Rates for Team Members, Family and Friends