Lead Business Analyst - Data, AI & Integration

At Team Global Express, we're transforming the future of logistics through data, artificial intelligence, automation and integration. We're seeking an experienced Lead Business Analyst to play a key role in shaping innovative solutions that improve customer experiences, operational performance and commercial outcomes across our business. This is an exciting opportunity to lead a team of Business Analysts while partnering with senior stakeholders to identify, prioritise and deliver strategic initiatives that create real business value. About the Role As the Lead Business Analyst - Data, AI & Integration, you will act as the bridge between business leaders and technology teams, translating opportunities and challenges into scalable, data-driven solutions. You'll provide leadership across business analysis activities, guide discovery and solution design, and help shape the roadmap for data, AI, automation and integration initiatives. Working closely with stakeholders across the organisation, you'll ensure solutions are aligned to strategic priorities and support sustainable business growth. What You'll Do Lead, coach and develop other Business Analysts, ensuring high-quality analysis and delivery outcomes. Partner with business leaders to identify opportunities for data, AI, automation and process improvement. Facilitate workshops to gather requirements, define business problems and develop solution options. Lead current-state and future-state process analysis and documentation activities. Identify and assess AI and automation opportunities, including business value, risks and operational readiness. Translate business requirements into epics, user stories, acceptance criteria and delivery-ready artefacts. Collaborate with Architecture, Delivery, Data, AI and Integration teams to design practical and scalable solutions. Manage competing priorities and BA resources across strategic projects, operational initiatives and business-as-usual activities. Champion continuous improvement and uplift business analysis practices across the function. Act as a trusted advisor to stakeholders exploring new technologies and ways of working. What You'll Bring Significant experience leading business analysis activities within complex technology, digital, data or transformation environments. Demonstrated experience managing Business Analysts and coordinating work across multiple initiatives. Strong stakeholder engagement and relationship management skills, with the ability to influence at all levels. Expertise in requirements gathering, process mapping, business process improvement and solution design. Strong analytical and problem-solving skills, with the ability to translate complex business problems into practical outcomes. Excellent communication, facilitation and workshop leadership capabilities. Experience working in Agile, Waterfall or hybrid delivery environments. A continuous improvement mindset and a passion for delivering measurable business value. An understanding of project financials Lean Six Sigma certification - nice to have About Team Global Express Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit . Why TGE We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop. What we offer Competitive salary above industry standards Upskilling, training, mentoring and more to support your career development journey Fun and practical employee perks and discounts Flexible work, including work from home Inclusive parental leave policy that supports all parents & carers Peer recognition awards acknowledge when you go above and beyond. An inclusive workplace, works for everyone We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand. Our recruitment process Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening. Other things to note When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process. During the recruitment process, please keep an eye on your junk emails and spam folders for updates. TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.