Lead - Cloud Services

Job description

JOB DESCRIPTION Lead / Associate Lead – Cloud Services ( Linux ) The Big Picture Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and is the global leader in the trillion-dollar foodservice industry. Sysco employs over 75,000 associates, has 337 smart distribution facilities worldwide and over 14,000 IoT-enabled trucks serving 730,000 customer locations. For fiscal year 2025 that ended June 29, 2025, the company generated sales of more than $81.4 billion . Sysco LABS Sri Lanka delivers the technology that powers Sysco’s end-to-end operations. Sysco LABS’ enterprise technology is present in the end-to-end foodservice journey, enabling the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network and the in-restaurant dining experience of the end-customer. The Opportunity We are currently on the lookout for a competent, self-motivated Lead/Associate Lead – Cloud Services for our Server Systems Engineering team with a deep understanding of Linux Systems , Microsoft Azure and AWS to collaborate, lead change, automate and inspire teams towards delivery excellence at Sysco LABS. Responsibilities : Lead ing and provid ing technical guidance to a team of engineers supporting the Linux platform across European entities Driv ing infrastructure provisioning, deployment, architecture reviews, and monitoring initiatives to develop and enhance an advanced infrastructure support model for Sysco Europe’s on-premises and public cloud environments Collaborat ing with product engineering teams to design, build, operate , and maintain secure, auto-scalable, and highly available Linux-based cloud environments optimized for the lowest total cost of ownership Serv ing as the Subject Matter Expert (SME) for Linux workloads, providing effective solutions, managing migrations, and resolving issues promptly Overse eing patch management, coordinating patch schedules with Security, Change Management, Incident Management, Server EOL management and ensur ing seamless updates to development teams Manag ing ITSM queues and ensur ing adherence to defined SLAs for infrastructure incidents and problems, consistently resolving tickets to end-user satisfaction while following ITIL best practices Enhanc ing the knowledge base and engineering standards by creating and maintaining comprehensive documentation Safeguard ing the security of Sysco LABS’ infrastructure, data, applications, and configurations Driv ing automation efforts using tools such as Ansible, Chef, Bash scripting, CloudFormation, and Terraform to streamline operations Monitor ing system alerts proactively, identifying and addressing system and application issues before they impact users Operat ing within the EU time zone and participat ing in a 24x7 rotational support roster to ensure continuous end-user support Requirements : A Bachelor’s Degree in Computer Science or a related field Relevant certifications in RedHat, Oracle Linux, or SUSE, with 8+ years of proven experience as a Linux Administrator Strong expertise in diagnosing and troubleshooting issues within Linux environments Certified in public cloud technologies, with hands-on experience in architecting, deploying, cost and capacity optimization, scaling, and disaster recovery implementation and validation Extensive experience with Nutanix, VMware, or other hyper-converged infrastructure (HCI) platforms Proficien cy in scripting languages such as Python, Bash, or Perl for automation and process improvement Familiarity with automation tools like Ansible and Chef to streamline configuration and deployment A s olid understanding of networking concepts and containerization technologies Knowledge of Storage Management – Dell Compellent/ PowerStore / PowerScale , HPE Nimble, Software defined, NetApp will be and added advantage Knowledge of monitoring tools such as New Relic and DataDog is a plus Strong communication skills, both verbal and written, with the ability to clearly articulate risks and technical information to stakeholders at all levels - from executives to operations and development teams B enefits: US dollar-linked compensation Performance-based annual bonus Performance rewards and recognition Agile Benefits - special allowances for Health, Wellness & Academic purposes Paid birthday leave Team engagement allowance Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws Overseas travel opportunities and exposure to client environments Hybrid work arrangement Sysco LABS is an Equal Opportunity Employer.