Lead Consultant/Expert - AI Engineer

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Software Engineer – Expert or Lead Consultant is a hands-on senior individual contributor who architects, builds, and operates complex digital products across AI, agentic systems, semantic technologies, data engineering, and cloud platforms. The role provides cross-product technical leadership, guides engineering teams, resolves critical technical challenges, and owns production performance and measurable product outcomes. Key Responsibilities Serve as a recognised expert across business domains and technology stacks, sharing standards and reusable practices across the organisation. Align cross-product technical strategy with product managers, architects, engineering peers, and key stakeholders. Shape product architecture and design, balancing scalability, security, resilience, performance, operability, cost, and delivery speed. Lead discovery, scoping, inception, and iteration planning, translating product outcomes into system designs, technical backlogs, and delivery plans. Direct complex, business-critical engineering initiatives spanning teams, products, sites, or platforms. Remain hands-on by building critical components, validating designs, reviewing code, and resolving complex technical issues. Architect AI-enabled and data-intensive products, including agentic AI, LLM services, semantic technologies, knowledge graphs, and data pipelines. Establish CI/CD, automated quality gates, secure engineering practices, and reliable release automation. Own production readiness and operational excellence across reliability, observability, security, performance, incident response, and product KPIs. Act as the team’s technical anchor, guiding technology choices, resolving conflicts, and addressing cross-team risks and dependencies. Coach engineers in paired programming, test-driven development, secure coding, and knowledge sharing across the engineering community. Required Skills & Qualifications 10+ years of software engineering experience, including technical leadership of complex, production-grade products or platforms. Expertise in software architecture, distributed and cloud-native system design, hands-on development, automated testing, CI/CD, security, observability, and production operations. Strong programming capability in Python and at least one additional modern language, with the ability to guide implementation and resolve complex issues at code level. Proven experience architecting and delivering LLM-based and agentic AI systems, including model and agent evaluation, MLOps/LLMOps, AI observability, and responsible AI controls. Strong knowledge of semantic technologies, including RDF, OWL, enterprise ontologies, knowledge graphs, SPARQL, semantic alignment, and ontology mapping. Experience with data engineering and analytics patterns, including ETL/ELT, lakehouse architecture, dimensional modelling, metadata-driven pipelines, and enterprise data models. Experience delivering AI and data solutions on Microsoft Azure and Microsoft Fabric, or comparable enterprise cloud platforms. Demonstrated ability to lead architecture decisions across teams and products, mentor experienced engineers, establish standards, and influence product, engineering, data, security, and business stakeholders. Experience owning production outcomes and using reliability, customer, and business KPIs to drive technical priorities and continuous improvement. Preferred Skills Experience shaping enterprise architecture, platform strategy, engineering governance, or cross-product technology roadmaps. Experience with enterprise data catalogues, canonical models, or AI-assisted analytics and natural-language-query solutions. Relevant cloud, data, architecture, or AI certifications. Education Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field is preferred. An equivalent combination of education and relevant professional experience may be considered. Experience 10 or more years of experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered Primary Skills Software Development Shift Time Recruiter Info Annapurna Jha About Allstate Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .