Lead DVM — Future Opportunities | Vancouver

Job description

At Juno Veterinary, we’re building the next generation of animal care. Our mission is to make sure every pet - and every person who cares for them - has the support they need to thrive. We’re founder-owned, proudly Canadian, and creating the Juno Standard of Care for our members and our teams. Juno is growing in Vancouver. As new practices come to market, we want to meet the doctors who will help build the care teams behind them. This is a chance to start a conversation about future **Lead DVM** opportunities, not an application for a specific immediate opening. **Your Role in Juno’s Journey:** DVMs are the clinic captains. An important source of professional mentorship, our Doctors of Veterinary Medicine supervise treatment and ensure clinical excellence. They uphold and practice the Juno Standard of Care, veterinary medicine of the highest quality, while being deeply compassionate, constantly collaborative, all while ensuring that every pet and person feel like they matter. Juno veterinarians are not only the hands that care for our patients or the mind that solves problems - they are the heart behind every act of compassion that ripples out across our clinics and community. As a Lead DVM you have a role in shaping associate DVMs into excellent and compassionate doctors, collaborative colleagues, and thoughtful partners in Juno’s evolution of pet care. You are also a partner to your PM to understand and support the success of clinic teams through medicine, member experience, and efficient operations. **Who You Are** - You recognize that growth does not stop, that there is always an opportunity to learn, develop and keep getting better. You, like the medicine you practice, are always evolving, and know that feedback is one of the keys to growth and proactively seek it out. - You are passionate about your work in the veterinary community and the quality of care that you provide. - You recognize the value in all roles within the clinic, from DVM to ACA and you celebrate team work and collaboration within it. You know that communication is an important part of successful collaboration with our teams and our members, and work to be a compassionate and clear communicator. - You take initiative, and have a can-do attitude that focuses on solutions and progress - You are adaptable and flexible within your clinic environment and in the company as a whole - You see Juno’s vision, mission and goals and surprise! They match with yours! - You want to support and guide other parts of the clinic team, medically and otherwise - You want to partner with your PM and Juno to understand and help create a successful clinic from the lenses of the team, the members, and the business. - You have a basic interest in and/or understanding of veterinary business metrics and how good medicine leads to a healthy business Let’s keep it real, we know that Juno won’t be for everyone. As a group, we rank feedback and two-way communication as one of our core values and so we want to be transparent in helping you determine if this is a fit. How can you tell if this is for you? Well, this role is definitely for you if want to: - **Always Be Growing:** Our industry, our community, is constantly growing and evolving (as it should)! You thrive in being adaptable, curious and thinking outside of the box to help create and be part of a work environment and culture where people thrive! We unlock the tools and resources, you step into your potential and continue to grow alongside us. - Be part of **One Team:** At Juno we work together, as one across the community of clinics and across the different roles. You want to join a team of veterinary professionals who are all practicing at the top of their skillset. You come together as one to develop our foundation, solve the problems and support each other in the nitty gritty. As one, our teams have each others' backs, celebrating the wins and working through the lows. - Provide the **Juno Standard of Care:** Gold-standard medicine is the way we practice medicine. The Juno Standard of Care means really stepping into your role and utilizing your skills and knowledge to its full potential. It means locking arms with your team, knowing that you are all here to support each other, collaborate within your roles and have the same goal in mind and heart - medicine of the highest quality with the wellbeing of the pet always at the forefront. You see the value in each team member, because together as one, you can heal and save lives. And while there’s a whole lot of knowledge on your team, you recognize that pet owners can need some support to fully understand what’s going on. Not to worry, on top of being a vet med superhero, you also are a people person, and understand the value of communication and relationship building within our interactions. You represent a stellar standard of care to all you encounter within your work - the Juno Standard of Care. **The Ideal Previous Work Experience** - You have a minimum of 5 years experience in clinic and love all things wellness, medicine, surgery and dentistry - Medical competence: able to diagnose and treat infectious, inflammatory, metabolic, degenerative, physiologic and environmental disease - Urgent care: able to triage and stabilize urgent/emergent cases before referring - Surgical competence: feline spay and neuter, canine spay and neuter (including mature and large breed), cryptorchid neuter, umbilical hernia repair, mass removals, cystotomy, laceration repair, eyelid surgery, enucleation, gastropexy - Dental competence: charting, reading XR, gingival flaps, burring and sectioning, extractions, closing extraction sites - Comfort with POCUS and abdominal ultrasound a plus - You have a strong interest in leadership, previous leadership experience a plus **Your Skills** - Drives Juno vision and purpose within the clinic - Builds effective teams - Sets expectations and leads by example - Hold teams accountable - Able to address conflict - Develops individuals via coaching - Basic interest in and/or understanding of veterinary business metrics and how good medicine leads to a healthy business - Ability to see and understand the perspective of all of our stakeholders- the pets, the members, the team and the organization - Able to partner with PM and Juno as a whole to develop and execute initiatives to evolve our care - Communicates clearly and compassionate with team and members - Medical, surgical and dental as above - Demonstrates excellent time management skills - is able to manage scheduled appointments, walk-ins, urgent cases and tasks - Remains productive; during slower periods, be able to self-start and motivate support staff - Displays problem-solving capabilities to adapt, troubleshoot, and/or brainstorm solutions when something isn’t working well; this includes contacting the next level up for help and/or support - Possesses self-knowledge of strengths and weaknesses - Is able to hear and act on feedback - Motivated to grow personally and professionally - Able to flow with the changes that occur at Juno as we grow and continually test/improve our processes - Works collaboratively with team members and is willing to help out with non-doctor tasks when needed (and able to) - Works collaboratively with other veterinarians in clinic and company-wide to make sure they are on the same page medically and to seek out help with challenging cases **What You’ll Be Doing** - Manage medical safety reports and medical quality - Shadow appointments and review medical records with the intent to mentor as needed - Have consistent 1:1s with DVMs to coach them on medicine, surgery, dentistry, member experience and team communication - Partner with PM to support medical operational efficiency, member experience, and team development - Meetings - regular cadence of meetings with your DVMs, PM, leads, the NMD, other LDVMs - Annual DVM reviews and development planning - You want to use your DVM status to its highest level in medicine, surgery and dentistry, and as a leader in the clinic - Primarily responsible for your own patients - appointments, procedures, interpreting lab work, prescribing medication, following up; similar follow ups on clinic patients when primary vet is not in the clinic or available; Timely completion of charting and tasks expected - Forge connections between members and Juno through positive client experience by way of proactive client plan formulation, small conflict resolution, thoroughness and efficiency - Actively participate in all team meetings to improve overall medical quality - Coach and support inexperienced doctors and support team members - Develop positive relationships with the team - Clearly and efficiently communicate wants / needs with the support team and leadership team - Align with and promote Juno initiatives - Seek to understand basic business needs, metrics, and benchmarks - Expand your service offerings through CE and trainings - This role requires schedule flexibility, including availability to work evenings and weekends **This role may be a great fit for you if:** - Want to grow your medical skills - Want to grow your professional presence and develop leadership skills - Want to develop your business acumen - Like collaboration and working as part of a team - Want to shape associate DVMs into excellent and compassionate doctors, collaborative colleagues, and thoughtful partners in Juno’s evolution of pet care. - Want to partner with your PM to understand and support the success of clinic teams through medicine, member experience, and efficient operations. - Want to be part of a young growing organization where your actions, your presence, and your voice matter - Want to effective positive change in your environment and play a role in the evolution of veterinary care **This role may not be a great fit for you if:** - You are not comfortable with change - You struggle with communication - You are not comfortable with giving and receiving feedback - You prefer to work alone rather than collaborate **Our Promise To You - Where you matter** At Juno, you play an important role ensuring that every pet and person who cares for them has what they need to thrive. You are not only the hands that care for our patients or the mind that solves problems - you are the heart behind every act of compassion that ripples out across our clinics and community. Here, continuous feedback and open communication are the cornerstones of our success. Here, we hold ourselves to the Juno standard of medical care. Here, you join a team of veterinary professionals practicing at the top of their license. You’re not just a part of the team. You’re the reason we can provide the Juno Standard of Care that makes a real difference in the communities we serve and beyond. Here, at Juno, you matter. **Interview Flow for this position** - Video Interview with Director, Talent (30 minutes) - Video Interview with National Medical Director & Practice Manager (45 minutes) - Video Interview with Senior Vice President of Care (45 minutes) - In-clinic visit - Offer **Compensation for this position** Juno Veterinary is committed to compensating our team members fairly, with clarity and of course, with their growth in mind! This role has a salary/hourly compensation range of $165,000 to $200,000 per year. There is a bonus component applicable for this role that presents the opportunity for additional earnings on top of your base salary. We’re going to keep it real with you. This range reflects the variations in experience and skillset an individual could possess within this role, as well as the growth and experience that would be needed to meet the top end of the range. (i.e., from building your skills, to becoming accomplished, to being highly proficient, all the way to achieving excellence in this role). It's also possible to join Juno at a salary/wage above this range, which would mean you are at the very top end of experience and knowledge or perhaps you are someone who is currently working with Juno and has had the opportunity to make a significant and positive impact on our patients and our community and is thriving while doing it. As you progress through the interview process we will be sure to discuss compensation thoroughly and clearly to support your growth and next steps in your career. **A note on this posting:** This expression of interest is for anticipated future Vancouver Lead DVM opportunities; **it is not for an existing vacancy**. Applying lets us learn about you and reach out if a relevant opportunity arises. It does not guarantee an interview or offer. For immediate openings, please see Juno’s [current roles](https://job-boards.greenhouse.io/junoveterinary). Juno Veterinary uses AI as part of our interview screening process, to help us take notes during our conversations and to create summaries for reference. Beyond that, please rest assured, any decisions in hiring are made by a human! *Juno Veterinary is committed to providing an equal employment opportunity for all candidates and employees. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a positive and successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.* *Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and throughout employment by contacting our People Operations team. If you have feedback on how to make our recruiting process more equitable or accessible, please let us know!*