Lead Enterprise Master Data Management Operations (Maternity-Cover)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position The Opportunity Disclosure Note: This position is open on a maternity cover basis for approximately 2 years. As Lead EMDM Operations , you will be responsible for establishing and leading day-to-day operation and management, working with the Cluster Leads and Global Product Lead. The role has a strong focus on people management, compliance and operational excellence. In this position you will drive operational excellence to achieve the objectives of the Global Business Line, leading a team of specialists. As a people manager you will inspire and help to shape the future of our organization. You will actively coach and foster the development of the Business Line members, help remove siloes and support your team to evolve with the organic development of the business. Driving collaboration across chapters, as well as, across Global Business Lines. Drive Operational & Service Excellence: Deliver high-quality service, maintain strong end-user satisfaction against departmental KPIs, and drive continuous system and process improvements. Align Strategy & Mitigate Risks: Partner with Cluster and Global Product Leads to implement standardized best practices, set performance targets, and manage operational risks. Develop & Empower Talent: Coach, inspire, and grow team members through clear goal-setting, ongoing feedback, formal performance appraisals, and structured career development plans. Foster an Inclusive & Collaborative Culture: Build a safe, customer-centric, and positive team environment based on trust, open communication, constructive feedback, and active teamwork across global regions. Manage Resources & Talent Pipelines: Oversee recruitment in partnership with P&C, ensure even workload distribution, and maintain a robust succession pipeline for critical roles. Maintain Stakeholder & Cross-Functional Alignment: Manage key relationships with business stakeholders and facilitate the seamless, timely flow of information across teams and functions regardless of location. Ensure Compliance & Effective Escalation: Guarantee completion of all mandatory compliance trainings and proactively escalate emerging issues to leadership when required. Who you are Leadership & Matrix Experience: Minimum 2 years leading teams across both in-person and virtual environments, with proven success navigating complex matrix organizations. Master Data & Academic Background: Bachelor's degree in Business Administration, Finance, or a related field, paired with at least 3 years of hands-on experience in a Master Data Operations environment. Communication & Stakeholder Management: Fluent in English with strong interpersonal, collaboration, and stakeholder relation skills to effectively manage relationships and handle escalations. Operational Excellence & Problem-Solving: Sharp analytical and problem-solving abilities focused on continuous improvement, operational efficiency, and understanding broader business impact. Agility & Accountability: Precise, highly focused, and adaptable to working effectively within a fast-paced, rapidly changing environment. In exchange we provide you with Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career. Excellent benefits: Competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. Flexibility: We also support flexibility to help you find your balance. Home office is commonly available (typically 2 office days/week on average). We create the opportunity for freedom in working, where your corporate and private life coexist in harmony. A global inclusive community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion. Please read the Data Privacy Notice for further information about how we handle your personal data related to the recruitment process: Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.