Lead Facilities Administrator

Job description

Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your role at a glance Checks that all maintenance and repairs requests received within the office environment and related buildings are carried out in line with the service level agreement. Provides support with the distribution of and response to all service requests related to the facilities. Checks that daily building inspections and ensures that all work undertaken conforms to the Health and Safety Act. Documents and reports on in progress, new and/or completed maintenance, and repair requests to management. What we are looking for Key Responsibilities: Checks that all maintenance and repairs requests received within the office environment and related buildings are carried out in line with the service level agreement. Provides support with the distribution of and response to all service requests related to the facilities. Checks that daily building inspections and ensures that all work undertaken conforms to the Health and Safety Act. Documents and reports on in progress, new and/or completed maintenance, and repair requests to management. Coordinates routine maintenance and repairs schedule. Provides support with ensuring that the tasks are completed according to the schedule and updates and maintains the maintenance database. Ensures that buildings, offices and equipment are maintained to the required standards and that service levels are met. Provides support to ensure that all office facilities, tools, equipment, and stock (office consumable) levels are maintained and securely stored. Liaises with all internal and external stakeholders including building services management, security, and access control and cleaning staff. Escalates non-performance of internal and external stakeholders to the management. Checks all contractor documentation and maintains records such as permits, leases and correspondence on behalf of the business. Provides team lead support to more junior resources within the team. Knowledge and Attributes: Proactive and motivated and can work independently. Good knowledge of general hygiene practices. Good knowledge of facility layout. Good verbal and written communication skills. Detail orientated with good organizational skills. Excellent knowledge of safety practices. Good at time management. Ability to work well under pressure. Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times. Ability to coordinate the work of others. Academic Qualifications and Certifications: High school certificate. Relevant vocational training. Required experience: Significant demonstrated experience gained in a similar role and preferably a related work environment. Significant team leader experience preferred. Who we are As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.