Lead Hand Sprinkler Service Technician

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. What you will do Perform the inspection of sprinkler-based systems, and complete service calls and repairs on sprinkler-based systems. Must be able to work alternative shifts or weekends to meet customer and/or job requirements. Must perform all duties in a safe and professional manner. Must be willing to travel. Company vehicle, tools, and equipment provided to complete all jobs. How you will do it · As a sprinkler Service/Inspection fitter, you will efficiently and neatly perform work on wet, dry, pre-action, and deluge sprinkler systems. · You will maintain proper documentation for work performed and must adhere to company safety policies and procedures. · You will be provided verbal and written instructions, as well as provide verbal and written instructions to apprentices. · You will carry/move equipment and tools weighing up to 70lbs and be capable of performing physical labor. · You will perform work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high lift equipment. · Exhibit effective customer service skills by consistently communicating with the branch staff and customers to ensure complete customer satisfaction. · You will maintain a clean and safe work area. · You will have a positive attitude and the ability to adapt quickly. What we look for · Sprinkler Fitter Red Seal Certified. · Backflow Certification · 5+ years of experience in Fire Sprinkler/Suppression industry. · Experience in reading and interpreting blueprints, submittals, and operational/product manuals. · Ability to follow verbal and written instructions. · Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. · Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc. · Ability to work flexible hours including weekends to meet customer requirements. · Able to participate in an on-call rotation schedule. · Overnight travel will be required. · Demonstrate a high level of customer service., · Maintain truck inventory to ensure timely response to customer needs. · Ability to adhere to, implement, and always follow safety guidelines and procedures. · Strong organizational skills, positive attitude, and an ability to learn quickly. · Possess a valid driver’s license and driving record that meets company requirements. Pay Range: $52.76 hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. Overscale, Sign-on bonus and relocation allowance may be available for qualified candidates, subject to approval #techhiring Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at for your reference, and can be made available in accessible formats upon request.