Lead Host

Job description

NOW HIRING — WALK-IN INTERVIEWS AVAILABLE! Join us for walk-in interviews Monday–Wednesday from 1:00 PM–3:00 PM. Interested candidates are encouraged to apply online and stop by to meet with the team in person. Zingaro | 5380 Medpace Way, Cincinnati, OH 45227 About Zingaro– Italian Restaurant and Bar Italians are storytellers, and every great story is fueled by adventure. Zingaro—the traveler, the wanderer, the free spirit—is the perfect name to capture the essence of a restaurant that takes your guests on a journey across Italy, one dish at a time. A menu inspired by the roads less traveled, from the smoky flavors of Sicily to the earthy truffles of Umbria, to the rich, buttery pastas of Emilia-Romagna. Zingaro is about tasting it all, embracing the diverse, vibrant, and bold flavors that make Italy a culinary treasure. This name is more than a nod to the gypsy spirit—it’s a celebration of culinary wanderlust, where each dish tells a tale of tradition and innovation. Just as the Zingaro roams freely, our restaurant invites you to embark on a sensory journey that captures the essence of Italy’s diverse regions. Come for the vibe, stay for the food! Position: Lead Host Duties : Provide quality, and genuine, hospitality in a timely manner Greeting parties as they arrive with a welcoming and accommodating attitude Make, adjust, and cancel guest reservations. Distribute menus to guest as they are seated Manage seating and reservations to ensure guests get the best experience Answering calls before open hours and during shifts to handle guest reservations and inquiries. Ensure the restaurant is pristinely set in preparation for guests to arrive. Answer customer questions regarding food, drinks, and specials Inspire and educate the front of house staff. Be the first line of communication at the front to handle customer complaints or disputes. Manage floorplan to ensure efficient and excellent service throughout a given seating. Acknowledge guests when they arrive and leave Communicating effectively with both guests and team-members Adheres to all company safety and sanitation policies and procedures Other duties as assigned Requirements: Passion for food and ensuring an excellent dining experience for all guests Energetic and genuine positive attitude while interacting with team-members and guests 3+ years experience in a fast-paced restaurant environment A desire to succeed in a progressive, exciting, and fast-paced environment Self-motivated with the ability to follow directions Ability to multi-task and stay organized during busy service times Highly service trained – effortlessly able show others how to serve in an unpretentious, yet high quality food & beverage environment. Ability to pay attention to details Be able to reach, bend, stoop and frequently lift up to 10+ pounds repetitively Be able to work in a standing position for long periods of time We strive to embrace what makes each one of us unique; we each have our own story, and there is only one YOU. We believe that celebrating and embracing this philosophy makes for a better world! Whether looking at our current staff or future team members, we believe that everyone has something to offer, and our employment practices reflect that. Whether by mandate or not, we never have and never will make our employment decision based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you are passionate about food and hospitality, we may be the place for you!