Lead Maintenance Technician

Job description

**A bit about us** At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home. Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US. From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. **The impact you'll have** As Lead Maintenance Technician, you are responsible for all aspects of the overall and ongoing maintenance of your property. Responsibilities can range from engineering work such as HVAC or drywall, to maintaining inventory, to handling communications with residents and guests. In short, it is your mission to make certain that your entire property is properly functioning, safe and clean, to help ensure an unmatched experience for everyone on-site. This is a full-time position requiring ability to work during the week, weekends and holidays. The exact days of the week will be rotational. **Our benefits & perks** Competitive pay rate Generous monthly bonus program of up to $500/month Company stock options 401k + 4% employer matching program Medical, Vision & Dental Insurance plan options Flexible Spending Account & Health Savings Account options 15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! PTO increases to 20 days per year after 2.5 years of employment Enjoy a paid day off for your birthday to celebrate your day, your way! Paid Parental Leave Paid Life Insurance Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) Exclusive, Placemakr-branded swag through our Placemakr Stars Program Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday Plus, discounts to stay at select Placemakr properties all over the US \*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. **This position is located in downtown Pittsburgh. The hourly range is $33.75-$35.75/hr based on experience.** ### Your typical day - Assist your property leader and/or the Area Chief Engineer in standing up all engineering structures including the hands-on implementation of back-end and access systems, programming of back of house and storage spaces, establishment of a base inventory and timely ordering system, and creation of Maintenance SOPs and Preventative Maintenance plans. - Respond to all work orders in a timely manner and according to SOP’s to ensure a satisfactory experience. - Keep all mechanical, storage, and back of house areas in a neat and orderly condition. - Regularly inspect common areas and all equipment and systems to proactively prevent or fix issues before they can impact the resident/guest experience. - Maintain and execute all preventive maintenance programs as scheduled. - Accomplish all unit turns and in-house projects on time or better, and in line with appropriate specifications. - Collaborate and work well with the front of house team, Corporate HQ, vendors, and contractors to ensure our operations are always tight, functional, and creating the best possible on-site experience for all involved. - Manage workload of service requests and building maintenance in the absence of the Area Chief Engineer and prioritize and delegate to other team members as appropriate. - Manage the inventory of equipment and supplies and work with the Area Chief Engineer to assess areas of need with respect to property specific equipment and supplies needs. - Assist in all projects and tasks, as required. - Assist in training new maintenance associates through shadowing and occasional task and/or building specifics tutorials. - Additional duties and responsibilities as assigned. ### What it takes - You have a High School or General Education Degree, or commensurate experience in maintenance/engineering. - You have a maintenance background in Class-A residential buildings or hotels, or similar engineering operations. - You can perform a variety of repairs from start to finish in various areas without supervision or assistance. - You have certificate(s) in HVAC, building maintenance technology or relevant field (preferred). - You have an advanced understanding of general maintenance procedures and techniques. - You are an effective problem solver with written and verbal communications skills. - You are skilled, hands-on, patient and a strong multi-tasker. - You are highly organized and have the ability to organize tasks. - You have the ability to plan and execute an onsite project from start to finish. - You are physically capable and available to work overtime (including weekends and evenings, as well as possible on-call shifts). - You have a pleasant demeanor and can handle interactions with a high degree of tolerance, diplomacy, and tact. - You can effectively manage stressful working situations. - You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right. - Lead Maintenance Technicians will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Lead Maintenance Technicians and an exceptional guest experience.