Lead Medical Assistant, Women's Health OBGYN

Job description

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Bring your leadership skills to a collaborative Women’s Health team where every day offers the opportunity to support patients, mentor colleagues, and help deliver compassionate, high-quality care. Hours: 7:30 am to 4:30 pm About the Practice Wentworth Health Partners Women’s Health provides comprehensive, personalized care for every stage of a woman’s life in an atmosphere of privacy, respect, and trust. Our experienced providers and specialists take a thoughtful, patient-centered approach to Obstetrics, Gynecology, Urogynecology, Infertility, and LGBTQ+ care. This role is primarily based in Dover, NH, with the opportunity to support Women’s Health locations across the Wentworth Health Partners system, including Garrison Women’s Health, Wentworth Health Partners OB/GYN & Infertility, Wentworth Health Partners Dover Women’s Health, and the Center for Women’s Health and Wellness in Portsmouth. Why This Role Stands Out As a Lead Medical Assistant, you will be both a hands-on clinical team member and a trusted resource for Medical Assistant colleagues. You will help keep daily clinical operations running smoothly, support patient flow, mentor and train staff, and partner closely with the Practice Manager, Medical Director, physicians, nurses, and administrative colleagues. This is an excellent opportunity for an experienced Medical Assistant who enjoys leadership, teamwork, clinical variety, and making a meaningful impact in a Women’s Health setting. What You’ll Do • Provide day-to-day leadership, guidance, training, and support to the Medical Assistant team. • Serve as a role model and clinical resource for site staff, helping foster a positive, collaborative, and patient-focused environment. • Support patient care by rooming patients, obtaining medical histories and vital signs, preparing patients for exams, and assisting with clinical visits and office-based procedures. • Coordinate patient flow to promote timely, efficient, and compassionate care throughout the practice. • Assign tasks and help balance workloads to ensure strong coverage and effective use of resources. • Participate in onboarding, precepting, and training for new hires, students, and clinical support staff. • Assist with competency assessments, quality control programs, and clinical initiatives that support safe, consistent care delivery. • Partner with practice leadership and providers to address clinical questions, workflow needs, and opportunities for improved efficiency. Qualifications What We’re Looking For High School Diploma or equivalent required. Certified Medical Assistant credential required. Basic Life Support certification preferred. 3–5 years of Medical Assistant experience required, with demonstrated strength in both clinical and administrative responsibilities. Strong leadership, mentoring, communication, and team-building skills. Comfort working in a fast-paced outpatient healthcare setting while balancing patient care, staff support, and daily operational needs. Knowledge of medical terminology, clinical procedures, patient privacy standards, and HIPAA requirements. Experience using electronic health record systems and medical office software. Ability to obtain vital signs, manual blood pressure readings, and collect blood samples or other specimens as appropriate. A detail-oriented, organized, adaptable approach and a commitment to excellent patient service. Additional Job Details (if applicable) Benefits That Support You At Mass General Brigham, employees are our most important resource. We are committed to offering a comprehensive, contemporary, and highly competitive benefits package designed to support your health, financial well-being, career growth, and life outside of work. Offerings include: Medical, dental, and vision insurance A robust retirement savings program Generous paid time off Tuition assistance and professional development support And other perks! Bring Your Leadership to Women’s Health If you are an experienced Medical Assistant who is ready to take the next step into a lead role, we invite you to bring your clinical expertise, collaborative spirit, and passion for patient care to our OB/GYN team. Join us in supporting patients through meaningful, personalized care while helping guide and develop a strong Medical Assistant team. Remote Type Onsite Work Location 770 Central Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $24.25 - $27.71/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.