Lead Officer, HR & Admin Shared Services

Job description

[What the role is] The incumbent provides end-to-end support across HR operations and administrative shared services, including internship and scholarship administration, casual employee lifecycle management, work pass processing, and travel coordination. The role ensures efficient service delivery, compliance with relevant policies and regulations, and timely support to stakeholders. [What you will be working on] Key Responsibilities 1. Internship & Scholarship Administration Coordinate end-to-end internship processes, including onboarding and offboarding Liaise with educational institutions and internal departments on internship placements Administer and facilitates scholarship programmes (e.g. ITE), including application coordination, tracking, and renewals Maintain accurate records, documentation, and reports for internships and scholarships Support engagement initiatives to ensure a positive experience for interns and scholarship recipients 2. Air Travel Booking Arrangements Manage business travel related policies and forms Appoint & liaise with travel agencies/vendors/travel insurers for business travel reservations and changes Liaise with travellers to ensure compliance with business travel policies and cost guidelines Track and maintain travel records for reporting and audit purposes 3. HRE Casual Employee Lifecycle Management Administer onboarding and offboarding processes for casual employees Maintain accurate employee records and ensure timely system updates Coordinate contract issuance, extensions, and cessation processes Serve as a point of contact for queries related to casual employment matters 4. Work Pass Application Support application, renewal, and cancellation of work passes in compliance with regulations Liaise with relevant authorities and employees to ensure completeness of documentation Track application status and ensure timely follow-ups Maintain proper documentation and records for audit and compliance purposes 5. Other Duties Man reception and cover reception duties when required Undertake other adhoc administrative duties or special projects as assigned by the supervisor. [What we are looking for] Requirements Diploma in Business Administration, Human Resources, or related field Minimum 1–3 years of relevant administrative or HR support experience Familiarity with HR processes and employment regulations is an advantage Strong organisational skills with attention to detail Ability to manage multiple tasks and meet deadlines Good communication and interpersonal skills Proficient in Microsoft Office applications Open to fresh Polytechnic graduates; candidates with relevant experience will have an added advantage This is a 2-year contract with the possibility of renewal. We regret that only shortlisted candidates will be notified.