Lead Pharmacy Technician - Marshall Pharmacy

Job description

Job Responsibilities: • Provides friendly customer service. • Assists pharmacist in providing effective, appropriate, and safe pharmacy services. • Performs all pharmacy dispensing functions with accuracy and efficiency, including but not limited to data entry, pill counts, fill, POS, third party rejections. • Assist patients with getting financial support if needed • Follows all policies and procedures, to ensure all patients are taken care of and all information is relayed appropriately. • Answers telephones quickly and with courtesy. • Pulls and counts medication from the shelves accurately and according to the label. • Follows all laws set forth by the West Virginia Board of Pharmacy. • Maintains accurate and complete patient records, including allergies, updated insurance information, prescriptions, etc. • Assists in inventory management to meet patient and financial needs • Assists with prior authorizations, including notifying the patient and provider and working for resolution. • Informs pharmacist of any alerts from the pharmacy system, including contraindications, interactions, and allergies. • Participates in maintaining sanitary and safe practices. • Maintains regular attendance and follows all policies and procedures. • Promptly reports any allegations of impropriety to the Human Resources department. • Remains free from exclusion under the OIG and SAMS Medicare/Medicaid lists. • Works with clinical pharmacy department and specialty staff on specialty prescription needs, when necessary • Must be able to cope with the mental and emotional stress of the position. • Performs additional duties as assigned. • Assists in all processes as required by the specialty pharmacy accrediting bodies. • Assists in any and all staff huddles and meetings. • Assures correct delivery of all patient’s medications. • Works with patient assistance technician on financial needs for patients. • Assists with the quality improvement process. • Stays up to date with all training and licensing requirements. • Assists with scheduling needs for pharmacy technicians. • Assists in the training process of all new hires, as well as ongoing training. • Helps manage drug recalls according to all laws and regulations. • Assists with managing and ordering necessary supplies for the pharmacy. EDUCATION: High School Diploma or GED required. Current PTCB and State of WV Registration is preferred, or candidates must be able to pass the exams required by WV. EXPERIENCE: A minimum of 3 years of prior pharmacy tech experience in a retail setting preferred. Internal applicants must call HR at ext. 11653 to determine eligibility before applying.