Lead, Product Manager (Business Banking)

Job description

About the role We are looking for a Lead Product Manager to build and scale our business banking platform. This is not about replicating what exists today, but about reimagining how SMEs, sole proprietors and growing companies manage money in Malaysia. You will focus on the real problems business owners and teams face every day, whether that is a founder struggling with onboarding to a bank account, a finance department looking for better cash flow visibility, or an HR manager processing payroll and reimbursements. You will own the end to end product strategy and roadmap, working closely with sales, engineering, design, legal, compliance and operations. A key part of your role will be to create a seamless onboarding experience, including eKYB, that sets the tone for how businesses interact with us from day one. You will also manage the vendors that power our solutions, ensuring we deliver the highest standard while pushing for innovation. This role is for someone who can think big and execute with precision. You will set a bold direction, measure outcomes rigorously and bring in the best ideas from global markets to reshape business banking here. What you will do Define and drive the business banking product roadmap, grounded in deep understanding of customer personas such as startups, SMEs and larger businesses Design and deliver an ideal onboarding journey including eKYB, balancing speed, compliance and customer experience Partner with engineering, design, legal, compliance and operations to deliver high quality products at speed Solve core pain points for businesses such as cash flow management, payroll, employee reimbursements, procurement and payments Manage vendor partnerships to ensure we leverage the right technology while maintaining accountability and control of outcomes Set clear success metrics for every initiative, track progress and iterate quickly based on data and feedback Act as the voice of the business customer internally, championing their needs and ensuring we deliver products that genuinely make their lives easier What we are looking for Proven experience as a senior or lead product manager delivering impactful products in fintech, payments or related industries Strong product sense with the ability to turn complex business needs into simple usable solutions Deep curiosity about how different types of businesses operate, from sole proprietors to SMEs to larger enterprises Comfort in going deep into business workflows and regulations, whether finance, HR or operations, and designing solutions that fit these realities Data driven mindset with a track record of defining success metrics and holding teams accountable to outcomes Strong communication and collaboration skills, able to align stakeholders across multiple functions Experience managing third party vendors and ensuring accountability Entrepreneurial spirit, comfortable working with ambiguity and making tough trade offs Why join us You will be shaping the future of business banking in Malaysia. This is a rare chance to build something entirely new, creating products that solve real pain points for business customers and give them tools they never had before. JR00000587