Lead Product Manager - Business Lines

Job description

At Joko, our mission is to we help consumers save time and money when shopping online or in-store. Founded in Paris, Joko is a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts, we've kept expanding our products to make shopping smarter. Today, Joko is an AI shopping app: with Juno, our shopping assistant, users can find the right product at the best price in only a few seconds, with recommendations that get sharper the more they use it. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. **It’s still day 1, come build the future of shopping with us!** ### **📱 Our Product Team** Led by Fabien, our VP Product, Joko's Product team groups the passionate individuals behind our users' delight! From brainstorming to development to launch, the Product team's main mission is to turn ideas into reality by working hand-in-hand with the Engineering, Design, and Business teams. Joko is organized into four product tribes, each owning a key dimension of the company's value: - **Business lines** owns the current core value proposition, covering online shopping, in-store experiences, and gift cards, each run as a dedicated team. - **Scale** focuses on growing and amplifying this value through growth, international expansion, and shared core user experiences across the app. - **Juno** builds the next value proposition: an AI shopping assistant that finds the right product at the best price in seconds, backed by a universal catalog of what merchants actually sell. - **AI Platform** helps Joko become a state-of-the-art AI company from the inside, owning the internal agent infrastructure, automation layer, internal tools, infrastructure, compliance, security and operational scalability. ### **💲The Business Lines tribe** Business Lines owns Joko's current revenue engine across three product lines, each run by a dedicated task force: - **🌐 Online**, Joko's historical core, covers the app, web app and browser extensions. Its challenge is to make sure users discover the right offers, clicks are tracked, purchases are attributed, commissions are approved, and cash back lands reliably. - **💳 In-Store** owns card-linked offers, where users link their bank card and earn cash back when they pay at partner merchants in physical stores. It is a very different product line, closer to banking, payment integrations and merchant operations. - **🎁 Gift Cards** lets users buy or earn gift cards from a catalog of brands, and already represents a significant and fast-growing share of company revenue. Across these scopes, the tribe works on hard, high-impact product problems: improving catch and track rates, reducing funnel leaks, adapting to privacy and browser changes, strengthening payment and affiliate flows, and creating better customer experiences. ### **🎯 What you will do** As Lead Product Manager for the Business Lines tribe, your mission is to grow and strengthen the revenue Joko runs on today, across Online, In-Store and Gift Cards. You will report to Fabien, our VP Product, lead the Product Managers who own each task force, and personally take the calls that cut across them. - **Set the tribe's strategy:** You will arbitrate between three task forces with very different mechanics and very different economics, decide where the next engineer and the next euro go, and defend those trade-offs in front of leadership. - **Own the revenue chain end to end:** Catch rate and track rate decide whether a purchase becomes revenue, and a fraction of a point there is worth hundreds of thousands of euros a year. You will make sure the tribe knows exactly where the chain leaks, sizes each lever properly, and prioritises accordingly. - **Go deep where it matters:** Affiliate tracking and attribution, card-linked payment integrations, checkout and coupon flows. You will not be the PM writing every spec, but you will be expected to understand these mechanics well enough to challenge a diagnosis and make the final call. - **Champion the user experience:** You will stay close to user needs and pain points across each business line, and make sure the tribe turns them into dedicated features, sharp product improvements and astonishing customer experiences. - **Navigate the structural challenges:** Privacy regulation, browser tracking restrictions, payment ecosystem changes and last-click competition keep changing the rules. You will build the product strategy that keeps the business healthy as conditions shift, rather than reacting to each change as it lands. - **Lead and grow the PMs:** You will manage and mentor the Product Managers on Online, In-Store and Gift Cards, set the bar on funnel analysis, experimentation and delivery, and grow people who can own a revenue stream on their own. - **Define what healthy looks like:** You will set the metrics that matter for each business line, hold the tribe to them, and be accountable for the tribe's contribution to company revenue. - **Work across the company:** You will partner with the B2B teams who own merchant relationships, with Care on the user pain that untracked transactions create, with Data, and directly with the affiliate and payment partners themselves. ### **👀 Who we're looking for** - **Experience:** You have 5+ years of experience in Product, including experience leading or mentoring other Product Managers, ideally on consumer products. Experience in e-commerce, marketplaces, payments, adtech or affiliate marketing is a strong plus. - **Data fluency:** This is the criterion that carries the most weight here. You can interrogate a funnel yourself, break a metric into its components, and tell a real signal from noise. Much of this job is diagnosis before it is delivery, and you need to be able to do it yourself, not just ask for it. - **Business sense:** You think in revenue, margin and trade-offs. You can size a lever in euros before committing a team to it, and you are comfortable being accountable for a number in front of the exec team. - **Management:** You have a proven track record in people management. You know how to grow Product Managers, set a high bar for rigor, and give direction without taking every decision yourself. - **Technical appetite:** You want to understand how the tracking and the payment integrations actually work: browser behaviour, cookies, redirects, backend pipelines, card networks. Coding is not required, but you will be close to the mechanics every week. - **Experimentation:** You have run real A/B tests, you know how to design one that answers a question, and you can tell a team when theirs will not. - **Stakeholder leadership:** You are excellent at alignment, prioritization and saying no, with merchants, partners and internal teams alike. - **Resilience:** Much of this domain sits outside your control: browsers change, merchants change, regulation changes, competitors change. Problems that never fully close are what motivate you. If you are looking for a blank page and a 0-to-1 product, this is not that seat: this is a mature business with real revenue on the line every day. - **AI fluency:** You are hands-on with AI tools in your own product work. At Joko this is expected daily, across the whole company. - **Location:** Based in France or Spain. - **Languages:** Fluent in English, both written and spoken. French is a plus, but it is optional. - **Mindset:** You have an entrepreneurial mindset, you like challenges, you welcome feedback and you love constantly learning and getting better. ## **💎 Our perks** *(Some of the benefits listed below are available to full-time positions only)* At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through: - **Flexible remote** : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget. - **Work from anywhere** : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year. On top of that, we offer plenty of perks: - 💸 Top-market compensation - 📈 Equity for everyone with the chance to own a piece of what you build - 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills - 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings - 💪 Contribution to your ClassPass subscription - 🍼 8-week leave paid 100% for the second parent - …and much more, check the full list [**here**](https://notion.so/joko/20f4ead2bfc54137b9d805bd9abbb758?pvs=4&v=e2baac50c1844149a219895e0d1c2912)! ## **🤝 Our hiring process** 1. **Intro call:** Quick screening with the Hiring Manager or the Talent team. 2. **Step 1 – Team interview (45 min):** Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams). 3. **Step 2 – Role-specific assessments** - **For non-engineering roles**: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design). - **For engineering roles**: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool). 4. **Step 3 – Leadership interview (45 min):** Conversation with a SteerCo member and a Founder. 5. **References:** Up to 3 calls with former colleagues or managers. ☕ You may also be invited for coffee with team members to get a feel for our culture.