Lead Product Manager, Consumer Apps

Job description

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about http://hims.com/about and hims.com/how-it-works http://hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals http://www.hims.com/careers-professionals. ABOUT THE ROLE: Hims and Hers is redefining wellness and healthcare with a fully integrated consumer, clinician, and pharmacy experience designed for the way patients want to be treated today. You will own the next generation of Hims and Hers mobile app experiences and the cross-category mobile app foundations that make our subscription products useful and coherent across weight loss, sexual health, and every category on the platform. The Hims and Hers apps are the primary surface for retention, human care, AI patient facing features and lifecycle engagement, making this one of the most impactful opportunities at the company. This role is ideal for someone who has significant experience building exceptional consumer mobile products at scale and wants to help redefine personalized care. You combine strong product intuition with deep empathy for customers, a refined sense of taste, and a high bar for design and craft. You know how to move quickly, make thoughtful tradeoffs, and build products that delight millions. YOU WILL: - Own the Hims and Hers app product roadmap, shaping new features, navigation architecture, app foundations, and cross-category experiences that help millions of patients better understand and act on their health - Lead app growth and engagement motions (mobile messaging, push notifications, while working closely with category and CRM lifecycle teams) ensuring the right message reaches the right patient at the right time - Serve as the cross-category connector: collaborate with PMs, Category owners, Marketing and others, to cohesively sequence and deliver features - Drive A/B experimentation on app features tied to patient adherence / retention, WAU/MAU, and subscriber LTV, with clear metric ownership - Translate new AI features and capabilities into app-native experiences - Partner closely with Engineering and Product Design to support technical direction and craft bar, ensuring app decisions are both buildable at speed and delightful at scale - Use data and intuition together to combine product judgment, user research, and quantitative analysis to understand user needs and make informed consumer decisions. YOU HAVE: - 6+ years of product management experience, with at least 3 years owning consumer mobile products at meaningful scale - Demonstrated track record shipping app and lifecycle features with measurable retention and engagement impact - Deep understanding of mobile product design, interaction patterns, and user behavior - Strong experimentation discipline: rigorous A/B testing on mobile, with clear input / output metric frameworks - Cross-functional leadership experience: coordinating across stakeholders in a fast moving environment - Experience in consumer, health, wellness, subscription, or membership products where retention and LTV are primary success metrics (preferred) - Bachelor's degree required; advanced degree a plus OUR BENEFITS (THERE ARE MORE BUT HERE ARE SOME HIGHLIGHTS): - Competitive salary & equity compensation for full-time roles - Unlimited PTO, company holidays, and quarterly mental health days - Comprehensive health benefits including medical, dental & vision, and parental leave - Employee Stock Purchase Program (ESPP) - 401k benefits with employer matching contribution - Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement https://www.hims.com/global-candidate-privacy-statement.