Lead Product Manager, Entitlements & Spend Platform

Job description

About Orb: We’re a team that cares deeply about the work, the people we do it with, and the customers we do it for. Everyone at Orb has real ownership over their work, direct access to customers, and a voice in how the company grows. We’re building the revenue design platform that helps teams automate billing, evolve pricing, and grow revenue with confidence. Looking ahead, joining forces with Adyen expands what we can build and raises the ceiling on the problems we get to solve for customers. The challenges are uniquely interesting, and you’ll be surrounded by thoughtful, ambitious people who move fast and hold a high bar. For San Francisco Bay Area , New York, and Amsterdam residents, we've built a hybrid work culture where we are in office 3 days/week. For remote roles, we ask you to join us in person 1x per quarter. Our values, customer centricity, minutes matter, run with it, attention to detail, and go further together are at the core of everything we do. About the role: We're seeking a Lead Product Manager to define and own Orb's Entitlements & Spend Platform — the runtime layer where billing state becomes something customers can act on in real time: alerting, spend controls, entitlement checks, and usage analytics. This is where customers come to know what's been consumed, what's allowed, and what should happen next, both as reactive alerts the moment a limit is crossed and as live, on-demand reads of balance and entitlement state. Because it's computed against Orb's actual pricing, credits, and commits, customers can put it directly in the critical path of their own spend and access decisions. This is a foundational role. Enterprise and AI customers increasingly treat entitlements, spend controls, and real-time analytics as a single problem rather than three separate features, which makes this one of the highest-leverage areas of Orb's roadmap, and one of the most open. You'll set the product strategy, decide what gets built and in what order, and shape the big questions this domain hasn't answered yet, working hand in hand with your engineering and design partners. In this role you will: - Define and own the product strategy for entitlements, spend controls, alerting, and usage analytics — turning a fast-converging, ambiguous space into a clear plan with the right customer outcomes and business impact - Lead product discovery: talk to customers constantly, learn how they actually govern spend and access, and translate that into what the team builds - Identify the smallest possible unit of value for the team to ship, and drive it through discovery, in-flight work, and launch - Shape the strategic questions that define the domain — how far entitlements stand on their own, where real-time enforcement matters most, what customers will build their most critical spend and access logic on top of - Build strong partnerships with engineering and design, bringing them into discovery early so user and business implications surface before the plan is set - Context-switch fluidly across bugs, discovery, in-flight work, and launch planning - Lay the groundwork for product practices and processes so the team can define and deliver its highest-impact work as it grows About you: - 7+ years of experience as a Product Manager working on B2B SaaS software - You have a strong record of delivering impact on customer outcomes and company goals, including defining new products - You understand the importance of advocating for customer needs while balancing business priorities - You excel at building strong partnerships with engineering and design counterparts, as well as cross-functional stakeholders - You apply product discovery and optimization techniques to turn ambiguity into a plan - You have a demonstrated drive to ship early and often - Based in the San Francisco Bay Area or willing to relocate (with support from Orb) You might be a great fit if you: - Have experience working on platform, developer-facing, or usage-based products - Have experience on a product team at an early-stage B2B startup - Have context in billing, pricing, spend management, or other financially critical domains where correctness matters - Geek out talking to customers and learning from user research Benefits: - Excellent medical, dental, and vision insurance - One Medical membership - Unlimited PTO plus an additional week off between Christmas and New Year’s - 401k plan - 16-week paid parental leave with equity vesting - Commuter stipend - Catered lunches in the office - Annual learning & development stipend - Meaningful equity in the form of stock options Equal Opportunity Employer We work with each other day in and day out, and strongly believe that building a diverse and inclusive team is key to our long-term goals and success as a company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.