Lead Product Manager, New Programs

Job description

About the Role We’re looking for a Product Manager, New Programs to build net-new experiences in an emerging condition category. This is a true 0→1 role: you’ll start from ambiguous problems, form sharp hypotheses, validate quickly with users and data, and ship experiences that create real member and business impact. You’ll operate as a full-stack builder — equally comfortable shaping UX flows, pressure-testing data models and metrics, and working through technical constraints with engineering. You’ll work closely with clinical, design, engineering, and go-to-market partners to define what we build, why it matters, and how we’ll know it’s working. What You’ll Do - Ramp fast in a new domain - Quickly build a deep, structured understanding of user needs, clinical context, and product opportunities without waiting for perfect information. - Form a clear point of view, update it as you learn, and communicate it crisply to stakeholders. - Lead discovery & validation - Identify high-value, unmet user problems and size the opportunity. - Design lean tests (prototypes, pilots, experiments) to validate the core assumptions before we commit. - Synthesize qualitative and quantitative signal into clear recommendations and next steps. - Drive 0→1 execution - Translate validated directions into shippable product experiences without an existing playbook. - Make hard, principled trade-offs under time and resource constraints, protecting what’s truly critical for user value and clinical quality. - Work hand-in-hand with engineering, design, and clinical partners to get high-quality releases out the door quickly. - Influence across functions and levels - Navigate the “seams” of the organization — picking up work where ownership is unclear, unblocking dependencies, and creating alignment where it doesn’t yet exist. - Engage senior stakeholders with a clear, structured point of view, including when you’re advocating for an unpopular or contrarian position. - Make data central to decisions - Write crisp hypotheses with clear success criteria and leading/lagging indicators. - Partner with Data and Engineering to stand up the right instrumentation and reporting when infrastructure is limited. - Use data to change direction, not just to confirm it. Who You Are Background & Experience - ~5–8 years of experience in product management or highly relevant roles (e.g., business operations, strategy, consulting, or “founder/operator” roles) where you owned outcomes end-to-end — not just execution of a predefined roadmap. - Demonstrated experience launching something net-new: starting from an unclear problem, building a hypothesis, validating it with real users, and shipping a product or feature to market. - You’ve worked in environments with ambiguous ownership and incomplete information, and you’re comfortable creating structure rather than waiting for it. Super Strengths - Structured judgment & learning velocity - You make confident calls without perfect information and know how to close the gaps fast. - You seek out the “deep end” — new domains and messy problems — and can articulate what you got wrong and how you’d approach it differently next time. - High-signal product intuition - You have a strong sense for where real user friction and business opportunity live, and you think in expected value, not just feature ideas. - You right-size solutions: you don’t over-engineer before validating the core assumption. - Relentless, creative execution - “That’s not possible” is a prompt, not a stop sign. You find another path that respects constraints while still moving the ball forward. - You act with urgency and extreme ownership, stepping outside a narrow PM lane when needed to get critical work shipped. - Cross-functional influence - You earn trust by being clear, consistent, and reliable. - You can both push back and change your mind: you explain your reasoning, are transparent about trade-offs, and know when to hold your ground vs. when new information should move you. NICE TO HAVE - Experience in digital health, healthcare, or other highly regulated environments. - Background that matches one of these archetypes: - Business operations / strategy / consulting → product, with a track record of owning outcomes, or - Scrappy startup PM/operator who has repeatedly brought new products to market with limited resources. HINGE HEALTH HYBRID MODEL We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office is a dog-friendly workplace. About Hinge Health At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com/http://www.hingehealth.com What You'll Love About Us - Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live. - Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. - Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. https://www.hingehealth.com/about/personnel-and-candidate-privacy-policy/ Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com http://hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com https://app.ashbyhq.com/admin/organizational-settings/theme#. Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com http://hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com https://app.ashbyhq.com/admin/organizational-settings/theme#.