Lead Product Operations Manager

Job description

**Who We Are:** At Emburse, you’ll not just imagine the future – you’ll build it. As a leader in expense intelligence, we are creating a future where technology drives business value and inspires extraordinary results. Our AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise. ### What you will do : - **Data & Insights:** Queries and synthesizes complex data, builds scalable reporting and dashboards, and translates findings into actionable recommendations for senior leaders. - **Process & Operating Models**: Designs and improves scalable, cross-functional processes and operating models, driving alignment and adoption across teams - **Systems Thinking:** Evaluates, implements, and optimizes product-management systems, including roadmapping, analytics, and project-management platforms - **Structured Problem-Solving:** Independently turns complex, ambiguous problems into clear strategies, roadmaps, and execution plans, exercising sound judgment with limited precedent. - **AI Competent**: Comfortable engineering new systems & tools with AI designed to meet user objectives and build data automations. - **Strategic Analysis:** Leads analyses such as competitive research, pricing, customer segmentation, and opportunity assessment to inform product and business decisions. - **Stakeholder Leadership:** Builds trusted relationships with senior and cross-functional stakeholders, resolves competing priorities, and generates buy-in without formal authority. - **Communication:** Communicates complex ideas clearly and persuasively, producing concise, decision-oriented materials for senior audiences. - **Product & Software Expertise**: Strong understanding of product management and the software development lifecycle, with the credibility to advise product, engineering, design, and go-to-market teams. ### What we are looking for : - **Experience**: 5+ years of relevant and progressively responsible experience, including ownership of complex or high-profile initiatives from definition through measurable results. - **Relevant Background**: Experience in consulting; business, strategy, product, or revenue operations; or a related strategy and operations function. - **Software Experience**: Meaningful experience in a software or technology environment, ideally partnering closely with product and engineering teams. - **Ownership & Independence:** Operates with a high degree of autonomy, anticipates risks, resolves escalated issues, and remains accountable for outcomes with minimal supervision. - **Strategic & Hands-On:** Moves comfortably between defining strategy and advancing the critical details required for successful execution. - **Influence & Change Leadershi**p: Navigates organizational change with resilience, builds support for new approaches, and aligns stakeholders with differing priorities. - **Team Leadership:** Serves as a trusted subject-matter resource and raises team effectiveness by sharing expertise, providing feedback, and coaching junior colleagues. - **Education**: MBA preferred or business, engineering, or comp-sci preferred.