Lead QA Engineer (D365)

Job description

Build a Career That Builds Your Future — with PulteGroup! Welcome to PulteGroup where we believe in building more than just homes—we believe in building inspired employees, meaningful careers, and a legacy of excellence. If you're looking for work that moves you, a team that values your ideas, and a company that brings you pride, you’ve come to the right place. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work. We’re driven by the bold purpose of Building Incredible Places for People to Live Their Dreams. For over 70 years, we’ve been building more than homes—we’ve been building trust, innovation, and a culture where every team member is empowered to thrive. Join a company that champions inclusion, celebrates diversity, and supports your personal and professional journey. Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact Job Summary: The Quality Assurance Engineer is responsible for leading and providing quality engineering, third-level technical support, and technology integration services for moderately complex systems. Leads team initiatives and participates simultaneously in multiple IT project implementations. Has a working knowledge of advanced QA concepts, practices, and procedures. Deep knowledge of Dynamics 365 Sales, Customer Service, and Customer Insights, as well as Power Platform tools. Primary Job Responsibilities Design and implement enterprise-class test plans for Dynamics 365 platform. Ensure the reliability, performance, and availability of critical systems through advanced testing techniques. Participate in strategic planning for the Dynamics 365 platform including capacity planning and technology roadmaps. Lead team initiatives and provide guidance to junior QA engineers. Act as a mentor to less experienced team members, providing technical guidance and support. Provide third-level technical support for complex issues. Develop and maintain comprehensive testing documentation. Ensure compliance with industry standards and best practices. Writes QA automation scripts (or use tools such as MABL) to improve the quality and efficiency of our releases. Participates in projects to establish and evolve DevOps practices, tools, and processes. Provide on-call support as required to ensure timely resolution of critical after-hours issues. Perform other duties as assigned. Career Level (P2) Organizational Impact: Works to achieve day-to-day objectives with moderate impact on the area. Works independently on larger, moderately complex projects/assignments. Sets objectives for own area to meet the objectives or goals of projects and assignments. May assist other professionals with tasks and assignments. Leadership & Talent Management: May provide guidance and assistance to entry level professionals and/or support employees. Knowledge & Experience: Requires practical knowledge of area, typically obtained through advanced education combined with QA experience. Minimum high school diploma or equivalent (GED) required. Typically requires a university degree or equivalent experience and minimum 2-4 years of prior relevant QA experience. Required Skills Extensive knowledge of Dynamics 365 Sales, Customer Service and Customer Insights (Journeys and Data). Required Licensing, Registration and/or Certifications Dynamics 365 certifications preferred. Physical Requirements: May require travel PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job. 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