Lead QAD ERP Business Analyst

Job description

We are seeking a seasoned QAD ERP Business Analyst to support, optimize, and expand our ERP environment. This role sits at the intersection of business process expertise and system configuration, with a strong focus on Order to Cash and Finance functional areas. KEY RESPONSIBILITIES Serve as the primary functional expert for QAD ERP across Order to Cash (OTC) and Finance modules Partner with business stakeholders to gather, document, and translate requirements into system solutions Lead and support QAD configuration, testing, and deployment activities Analyze and troubleshoot ERP issues; drive root cause analysis and resolution Develop functional specifications, process maps, and user documentation Coordinate and facilitate user acceptance testing (UAT) Provide end-user training and post-go-live hypercare support Collaborate with technical teams on customizations, reports, and integrations Identify continuous improvement opportunities across ERP-supported processes Support upgrade, patch, and migration projects as needed REQUIRED QUALIFICATIONS 10+ years of hands-on QAD ERP functional experience in a manufacturing environment Deep expertise in at least two of the following functional areas: Order to Cash: sales order management, customer invoicing, AR, collections Finance: GL, AP, AR, cost accounting, financial reporting Proven ability to manage full project lifecycle: requirements → design → test → deploy Strong analytical and problem-solving skills with attention to detail Excellent communication skills; able to engage both technical and non-technical audiences Bachelor’s degree in Business, Information Systems, Finance, or related field (or equivalent experience) PREFERRED / NICE-TO-HAVE Familiarity with QAD database schema and underlying data model Exposure to Progress 4GL programming language (read/interpret code level minimum) Experience with QAD Enterprise Edition (EE) or QAD Adaptive ERP Knowledge of manufacturing business processes: production planning, inventory, procurement Experience supporting EDI, third-party integrations, or BI/reporting tools WHAT WE OFFER Competitive salary and benefits package Collaborative, on-site manufacturing environment Opportunity to work on meaningful ERP transformation initiatives Career growth within a stable and growing organization We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.