Lead Quality Assurance Engineer

Job description

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact. SUMMARY Q2 is seeking an experienced Lead Quality Assurance Engineer to work for our team of innovators. Looking for a Quality Engineer who can lead business outsome along with AI initiatives. Our team delivers online banking web and mobile software with high-quality technology solutions that enable financial institutions and their customers to securely communicate and transact anytime and anywhere via online banking, mobile banking, and voice banking. Our culture understands, respects, and appreciates different people, ideas, and cultures. We are all high-performing self-starters with the spirit of endless possibility in approaching every new idea and challenge. We work hard but believe in keeping Q2 fun, relaxed, casual, and highly creative. Come join us in our mission to build stronger and more diverse communities by strengthening their financial institutions. RESPONSIBILITIES • Work with developers, business analysts, Implementation engineers, Project managers, and other stakeholders to understand the goals and deliverables of each project and how it relates to our industry and our product’s standard functionality. • Create, manage, execute, and maintain test cases • Execute automated test cases, provide results, and create resulting defects with diagnostic information for proper triage • Set up and maintain test environments and test automation. • Work with developers to explain test outcomes and guide them in understanding exit criteria. • Ability to focus on detail while also exercising pragmatism to keep up with project deadlines • Participate in and contribute test effort estimates in Sprint/Release planning sessions • Be passionate about driving product quality throughout the product line • Defect Tracking, classification, priority, and severity justification should be strong • Experience in functionality testing • Maintain documentation of test results and prepare detailed reports on findings • Ensure compliance with national and international quality standards. EXPERIENCE AND KNOWLEDGE • Typically requires a bachelor's degree in (relevant degree) and 8+ years relevant work experience • Strong experience with Test Plans, and Testing Methodology • Strong experience in testing web-based software solutions (both front-end and back-end services) • Working on Banking domain in the past would be an added advantage • Experience with Automation tools such as Selenium with Python/JavaScript is considered a plus • Strong test case management skills (Create, Execute, Report, Revise, Repeat) • Strong experience debugging complex web application issues through code review and detailed logs • Excellent communication and teaming skills especially with highly technical team members • Strong test plan organization and test execution planning skills in a CI and Agile environment • Experience working in small, highly efficient teams with a high degree of collaboration process • Passionate about the work, has a proactive work ethic, and highly motivated attitude to provide excellence in software quality • Experience with version control systems such as Gitlab/ Bitbucket • Experience with debugging and tracking quality assurance metrics. • Experience with SAAS is highly desired • Strong analytical and problem-solving skills. • Ability to work flexible hours when necessary for deadlines This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more ). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.