Lead Site Reliability Engineer

ABOUT US We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy. We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions. Join our central DevOps Engineering Services organization at Swift, committed to reshaping the developer experience. As a Site Reliability Engineer, you'll be pivotal in crafting end-to-end delivery pipelines, ensuring seamless integration, deployment of infrastructure and software, and providing essential maintenance and support to our developer community. With a strong focus on real zero-trust strategies, problem-solving capabilities, and customer-oriented approaches, join us on our transformative journey. What to expect: Work through all phases of the system administration life cycle, including capacity planning, architecture design, compliance, deployment & configuration, monitoring, and incident management. Develop automation scripts, infrastructure as code, and tooling using industry best practices to improve system reliability, reduce manual effort, and enable self-service. Review system architectures design, deployment strategies, observability setups, and operational documentation to ensure reliability and operational excellence. Analyze production issues, identify root causes, and implement long-term reliability improvements through automation, monitoring, and architectural enhancements. Work collaboratively with other team members and provide guidance to more junior team members. Organize an efficient handover through high quality documentation and training. Automate the deployment and operation of multi-tenant infrastructure, handling tasks that ensure system resilience and availability. Develop and maintain monitoring tools, dashboards, and self-healing mechanisms. Participate in on-call rotations, conduct blameless postmortems, and drive continuous learning. Work closely with developers, product teams, and engineering stakeholders to troubleshoot issues, improve systems, and integrate reliability improvements Capable of providing accurate project estimates and strategically adapting plans throughout the project lifecycle. What will make you successful? Bachelor’s/master’s degree in engineering, Computer Science, IT, or equivalent experience. Minimum 10 years of experience in Site Reliability Engineering or software development within an international company. Minimum 2 years of experience leading project. Familiarity or experience with data ingestion with big data technologies (Elastic Search, Logstash, Kibana and kafka). Experience with CICD development & deployment tools such as Maven, Jenkins, Nexus, Git, and Docker. Proficiency in Linux OS Proficiency in scripting and automation (e.g. Python, PowerShell, YAML) with the ability to develop tools and infrastructure as code (Preferably Ansible, Terraform, Kubernetes, OpenShift). Understanding of distributed systems and microservices architectures, including REST and SOAP APIs. Hands-on experience with ITIL processes, including Incident, Problem, and Continual Improvement, is an advantage. Experience working within an Agile-driven environment. Practical experience in building metrics for data-driven reporting. Strong interpersonal skills with a customer-centric mindset and ability to work effectively across diverse cultures. Proven ability to collaborate with both local and remote teams across different time zones. Familiarity with or experience in managing VM hosts using vCenter is an advantage. What we offer We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential. We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact or indicate this in your application. Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity). All requests are confidential and will not affect your candidacy. Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.