Lead Software Engineer - Hardware/3rd Party Integrations

Job description

### Company Description At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. ### Job Description In a crisis, information is the most valuable asset. When an emergency alert is triggered, the underlying technology must be invisible, instantaneous, and infallible. As theLead Software Engineer for hardware/3rd party integrations, you aren’t just writing code; you are building the digital nervous system that protects lives. You will lead a high-impact team responsible for the final, critical mile of our service: the delivery of audio via SIP, multicast data streams, and real-time alerts to a massive fleet of connected devices and desktop agents. This role sits at the intersection of complex SaaS architecture and physical hardware integration. If you are a systems thinker who enjoys bridging the gap between cloud services and real-world devices, your work here will have a direct, tangible impact on public safety. ***Candidates must be located within driving distance from our Baltimore HQ.*** ### A Day in the Life: - Design and maintain backend systems capable of managing and communicating with hundreds of thousands of concurrent IoT devices. - Design and maintain high-throughput backend systems that ensure emergency notifications are delivered across SIP, Multicast, and Desktop Agents and **MQTT-based** device networks without fail. - Lead the integration of our cloud-based SaaS platform with remote physical hardware to trigger real-time emergency responses. - Act as a technical mentor and example to the team, establishing best practices for NodeJS development, API design, and asynchronous communication. - Implement advanced monitoring and alerting frameworks to proactively identify and resolve bottlenecks in the code and in the delivery pipeline. - Refine and evolve communication protocols for audio and video streaming to ensure low latency and high fidelity in diverse network environments. ### Required Skills & Abilities: - Deep expertise in building, scaling, and maintaining production-grade **Node.js** applications in a microservices environment. - Proven experience designing complex SaaS solutions with a focus on distributed systems and high-availability architecture. - Significant experience with relational (e.g., PostgreSQL) and non-relational (e.g., Redis, NoSQL) databases. You should be proficient in schema design, query optimization, and managing data integrity for high-concurrency, time-sensitive applications. - Practical knowledge of SIP for audio, Multicast, and web-based communication protocols. - A track record of managing high-throughput data delivery and meeting strict reliability SLAs. - Strong command of asynchronous messaging patterns (e.g., RabbitMQ, Kafka) and robust API integration strategies. - Demonstrated ability to guide a team through complex technical hurdles while maintaining a focus on impact and delivery. - Ability to travel on occasion. ### Desired Skills: - Experience with database performance tuning at scale or managing distributed databases. - Familiarity with physical hardware or IoT devices in a professional capacity. - Knowledge of video communication protocols and low-latency streaming. - Direct experience in the emergency notification, security, or mission-critical software sectors ### Education & Experience: - Bachelor’s Degree in Computer Science, Computer Engineering, Software Engineering or related field. Equivalent experience may substitute for education. - 8+ years of related experience ### Alertus Career Advantages: - Unlimited Paid Time Off - Paid Holidays - 401(k) Retirement Plan - Medical, Dental, and Vision Plans - Short-term Disability, Accident, Hospital, and Cancer Insurance - Live Near Your Work HomeBuying Incentive - Employee Referral Bonuses - Flex Scheduling