Lead Technical Program Manager

Job description

Get to know the Team We're a team of passionate, fun-loving and committed individuals with varied backgrounds who come together to support a common mission: allow Grab to deliver faster, better, and more with every roll out. Largely based in Singapore, our team members are spread across multiple countries managing multiple programs to deliver features that touch the everyday lives of millions of customers across South East Asia through Grab. Get to know the Role Reporting to the Head of Technical Program Management, you will be an individual contributor managing a portfolio of complex, projects from start to finish across different topics focusing on how Grab serves businesses across SEA. You will be at the forefront of the TPM Cyborganization vision, ensuring the function evolves into one optimized for strategic leadership, influence, and AI-augmented execution. Role will be based onsite in our Petaling Jaya office. The Critical Tasks You Will Perform Strategic Program Leadership : Focus on driving strategic plans, complex cross-functional programs, and org-wide change management. You will apply a high proportion of effort to high-value, strategic activities. AI-Enabled Workflow Replacement : Identify, define, and build automating high-impact toil. This involves design, develop, and deploy AI-tools and agents that uses LLM to automate program execution toil work. Tool Building & Deployment : Design, develop, and deploy AI-tools and agents that automate program execution toil work. One of your formal performance goals will be "AI-enabled workflow replacement". This must include building a tool that uses LLMs as part of its core functionality Engineering Practice : Apply foundational engineering skills and structured software development practices to create robust and scalable internal tooling. This includes: Apply best practices for API and architecture design. Use version control (Git) and participating in code review practices. Familiarity with deployment pipelines, CI/CD, and production considerations. Stakeholder & Team Engagement : Accelerate impact, build teams, and drive prioritization. You will work with cross-functional teams and leadership stakeholders to plan requirements, manage project schedules. This role is based onsite in our Petaling Jaya office. What Essential Skills You Will Need: With minimum 10 years of experience. Experience driving strategic initiatives and managing cross-functional technical programs with collaboration at the core. Balance execution excellence with a builder's mindset, contributing both to delivery and innovation. Strong track record of enabling outcomes through communication and partnership with leadership and cross-functional teams. Solid foundational understanding of software engineering concepts and development practices (e.g., system architecture, clean code, deployment workflows). Hands-on experience with AI/automation tools and applying them to reduce manual effort and improve efficiency. Familiarity with n8n and Cursor for workflow automation is beneficial. Work in a fast and evolving environment with autonomy, initiative, and shared decision-making. Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. Balance personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For At Grab We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.