Lead Trainer

Job description

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to: Grow your career with tailored development programs Thrive your way with flexible work options Make your mark in a high-performing, values-led team At Metcash Food, we’re the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With a range of trusted independent brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most. About the Opportunity At Metcash, our distribution centres keep Australia's independent retailers moving! We're looking for an experienced and passionate Lead Trainer to take ownership of training delivery, capability development and onboarding excellence within our Distribution Centre in Canning Vale five days onsite. In this highly visible role, you'll lead the local training function, develop and mentor trainers, drive safety-first learning practices, and help new team members reach competency faster. If you're a natural coach who thrives in fast-paced operational environments and enjoys influencing performance through people, we'd love to hear from you! In this Role Lead and manage training across the Distribution Centre, ensuring team members are trained, competent and operating safely Coordinate and deliver onboarding, induction and operational training programs for new starters Coach, mentor and develop trainers to deliver a consistent, engaging and high-quality learning experience Drive time-to-competency, retention and performance outcomes through effective training plans and progress tracking Identify capability gaps and implement training solutions that support operational performance and growth Champion a strong safety culture and ensure all training aligns with national standards, compliance requirements and best practice You’re Likely a Match If Proven experience delivering training, coaching or capability development programs within a warehouse, logistics or operational environment Demonstrated ability to lead, mentor and develop trainers and team members to achieve performance outcomes Strong knowledge of warehousing operations, safety practices, compliance requirements and operational processes Excellent communication and stakeholder management skills, with the ability to influence and build strong relationships A passion for developing people, driving engagement and creating a positive learning culture Strong planning, organisational and problem-solving skills, with a continuous improvement mindset What’s on offer We’re proud to offer a workplace that supports your well-being, growth, and belonging: 🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually 📚 Career Growth: Endless learning and development opportunities 👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers 🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion ⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025) 🧠 Mental Health: Gold accreditation by Mental Health Australia 🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited About Us Join us and be part of something bigger! Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY26) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support. We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected. This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity. #LI-CV1 #LI-Hybrid #INFLA