Lead UX Designer

Job description

The UX team at Cricut is responsible for user research, interaction design and visual design of software applications across desktop and mobile platforms. We design intuitive, easy-to-use software that inspires our customers, and helps them design and make unique, personalized projects. The team is uniquely positioned – with direct connections to the executive team and CEO - and we collaborate across the organization to ensure hardware, content, materials, and software all work together to deliver awesome experiences. Our UX team members come from varied backgrounds and experience; all of us were drawn to the mission of empowering every person to be creative. As a Lead UX Designer within the UX team at Cricut, you’ll lead the creation of thoughtful and compelling user experiences to elevate the brand and introduce Cricut to a wider audience. You’ll provide design thought leadership and work on complex and interesting UX projects spanning multiple platforms including mobile and desktop software. You’ll be a hands-on contributor committed to creating industry-leading experiences for some of the most engaged user groups you’ll ever encounter. Put aside your assumptions and drop us a line…this opportunity is not to be missed. ­ Responsibilities: Lead the design work for software applications for both desktop and mobile devices across a range of operating systems. Reinforce a learning mindset: Participate in user research and A/B testing, advocate for our users at every step of the way, and leverage findings artfully to continuously improve designs. Bring a keen understanding of our users’ motivations, goals and needs to help define new features, functions and products. Extend and evolve our UX design language to craft elegant and consistent design experiences. Foster successful collaboration with software product managers and software developers to drive solutions through to completion. Help evolve our design processes and deliverables to best meet the needs of a growing organization, as well as increase efficiency within the UX group. Capture ideas and solutions in varying levels of fidelity, as the situation warrants – from whiteboard sketches to flow charts to interactive prototypes. Manage multiple projects simultaneously and meet deadlines. Closely collaborate with other designers on the UX team and provide mentorship where needed. Bachelor’s degree in Human Computer Interaction (HCI), interaction design, graphic design, industrial design, information science, computer science or a related field. Graduate degree is a plus. 5+ years of work experience designing web and mobile applications and applying user-centered techniques. Demonstrated experience leading, mentoring and inspiring other product designers in their craft. Proven track record of successful product releases in which you guided a team through a user-centered product design process. Ability to grasp product requirements and scope design work accordingly, with careful attention to detail. Strong ability to collaborate with teams across varying disciplines (hardware engineering, software development, marketing, etc.) to create a holistic product experience. Passion for innovation and a “can do” attitude. Keen attention to detail and systems thinking. Thoughtful and well-presented portfolio of UX design solutions Ability to interpret and act on design feedback from both collaborators and stakeholders Excellent presentation and written communication skills, including the ability to clearly and concisely articulate solutions, design rationale and process to colleagues in different disciplines, stakeholders and executives. Ability to discuss high level concepts and detailed design with equal fluency. Well-versed in applying quantitative data and a wide range of qualitative user insight techniques to drive prototypes and decision making. Demonstrated eye for visual design A strong grasp of current UI/UX trends and platforms (e.g., iOS and Material Design guidelines). Experience designing for combined hardware and software interaction, community features and/or data-driven experiences are a plus. Crafting experience not necessary. A Quick Note Before You Apply… Cricut is in a powerful chapter of transformation. We’re evolving fast—refining our strategy, growing our teams, and raising the bar across the board. This is an incredible opportunity for the right kind of person—but it’s not for everyone. We’re looking for A-players —people who don’t just meet expectations, but consistently exceed them. If you thrive in dynamic environments and find joy in turning challenges into momentum, keep reading. Here’s what makes someone a great fit for this role (and for this moment at Cricut): You have a bias for urgency. You don’t wait for perfect clarity to take action—you start, learn, and adjust. You believe that speed matters, especially when paired with thoughtfulness. You ask: “What can move forward today?” and push past inertia. You set high standards—especially for yourself. You’re proud of your work and protective of your reputation. You take ownership, deliver quality, and don’t cut corners. You hold yourself accountable without waiting to be asked. You stay focused when things are moving fast. You can identify what really matters and don’t get distracted by noise. You prioritize well, and manage your time wisely. You collaborate like a pro. You elevate the people around you, communicate clearly, and give thoughtful feedback. You’re low ego, high output—and your team loves working with you. What to Do Next: Please attach your resume including links to your portfolio where applicable. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information! At Cricut®, we celebrate inclusion and diversity. Cricut is an equal opportunity employer and makes employment decisions based on merit. Cricut prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration. All your information will be kept confidential according to EEO guidelines. Cricut participates in E-Verify. Cricut® makes smart cutting machines that work with an easy-to-use app, an ever-growing collection of materials, and crafting essentials to help you design and personalize almost anything — custom cards, unique apparel, everyday items, and so much more. We believe everyone is born creative. We’re a diverse tapestry of thinkers, dreamers, givers, DIYers, handi-workers, artisans, and forever and always architects of things. At Cricut, we place the power of handmade into the hands of all. We give you beautiful, easy-to-master tools so you can make something unique, remarkable, perfect. We surround you with ideas, community, inspiration, and encouragement to take your creativity further than you ever imagined. And as a community, we celebrate the exhilarating act of making every single day. So, make that handcrafted card that feels like a hug. Design a shirt for fun, for family, or for a full-blown business. Craft with a passion or for a purpose. Make something big and bold, itsy-bitsy, amazingly ambitious, or just plain silly. Whatever you make, just make your heart out. Because here’s the remarkable truth: When we all make together, we make all things possible. Let’s make.