Lead WMS Administrator

Job description

Want to be part of building our wireless world? Technology like 5G and IoT aids emergency responders, enables intelligent warehouses and factories, increases safety on college campuses, helps energy companies provide better service, improves safety and efficiency of various modes of transportation, and more. It enhances the consumer experience for things like entertainment, shopping, and communications. In fact, wireless technology touches every aspect of our daily lives. Building Our Wireless World, Together®. Tessco is seeking a **Lead WMS Administrator** to join the team. In this role, you will own the RFSmart WMS platform end-to-end within the NetSuite ERP environment. Responsible for system configuration, data integrity, security/roles, integrations, and overall performance across all 7 locations. Acts as the primary point of contact with the RFSmart support/implementation team and as the internal subject-matter expert for warehouse process design **This is on-site and can be located in Hunt Valley, MD, Lewisville, TX or Lakeland, FL** **Responsibilities:** - Configure and maintain RFSmart settings: item/SKU setup rules, bin/location structures, pick/pack/ship workflows, cycle count rules, and mobile RF screens - Own NetSuite–RFSmart integration health: monitor data sync, resolve integration errors, coordinate with NetSuite administrators on related ERP changes - Manage user roles, permissions, and security across all locations; conduct periodic access reviews - Design and standardize warehouse workflows across all 7 sites to ensure consistency while accommodating legitimate site-specific needs - Lead testing and validation of RFSmart/NetSuite updates, patches, and new releases before deployment - Serve as escalation point for issues Site WMS Coordinators cannot resolve - Manage the vendor relationship with RFSmart (support tickets, enhancement requests, contract/licensing) - Build and maintain reporting/dashboards on inventory accuracy, pick/pack productivity, and system exceptions - Own and maintain WMS documentation, SOPs, and training materials - Train and mentor the Backup Administrator and Site WMS Coordinators - Lead or support new-site onboarding and go-live activities **Qualifications:** - 3+ years administering a WMS (RFSmart or comparable) in a multi-site environment - Working knowledge of NetSuite ERP (inventory, fulfillment, and item management modules) - Strong understanding of warehouse operations: receiving, putaway, picking, packing, shipping, cycle counting - Experience with RF/barcode scanning hardware and troubleshooting - Strong analytical and SQL/reporting skills (saved searches, NetSuite reporting, or similar) - Excellent cross-site communication and project management skills - Ability to travel to locations periodically (est. 15–25%) **Compensation: $90,000 - $125,000** **Why Join Our Team?** - **Excellent work environment** - 401K with a company match to help you invest in your future - Comprehensive medical, dental, vision, and prescription plans to keep you at your best - Hone your skills or learn new ones with tuition subsidy *We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.* *This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.*