Lead, Workfront Engineer

Job description

Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building. Bounteous is seeking a Developer, Workfront Solutions to join our growing Adobe Workfront practice. This role is hands-on and delivery-focused, responsible for configuring, administering, and optimizing Adobe Workfront solutions for enterprise clients. The ideal candidate brings strong platform configuration expertise, operational process awareness, and the ability to translate business requirements into scalable, well-governed system implementations. This role operates in a consultative capacity within project teams, partnering closely with consultants, architects, product owners, and client stakeholders. While not the overall project lead, the Developer plays a critical role in billable delivery by ensuring Workfront environments are thoughtfully configured, technically sound, and aligned with client workflow objectives. ### Information Security Responsibilities - Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols - Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets - Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.) - Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information ### Key Responsibilities ### Workfront Configuration and Administration: - Configure and maintain Adobe Workfront environments, including dashboards, reports, templates, request queues, custom forms, and workflows. - Implement and sustain automations, approval paths, intake processes, and governance standards aligned with defined business requirements. - Manage system administration tasks such as user setup, permissions, group management, and data governance controls. - Support environment health, configuration consistency, and ongoing instance maintenance. ### Solution Design and Delivery: - Translate documented business and functional requirements into structured, scalable Workfront configurations. - Partner with architects and analysts to define workflow models, reporting hierarchies, and governance frameworks. - Document technical configurations and solution decisions for internal and client-facing documentation. - Contribute directly to billable client engagements through hands-on platform implementation and configuration support. ### Optimization and Continuous Improvement: - Assess existing client instances to identify configuration enhancements, optimization opportunities, and process improvements. - Recommend improvements based on evolving Workfront capabilities, platform updates, and best practices. - Support light automation development and integrations, including exposure to Workfront Fusion or similar tools. - Assist with data cleanup, restructuring initiatives, and performance optimization efforts. ### Collaboration and Enablement: - Collaborate with cross-functional teams including marketing operations, delivery leads, developers, and solution architects to support successful implementations. - Participate in sprint planning, estimation, and agile delivery ceremonies as required. - Provide configuration quality assurance and support user acceptance testing. - Deliver user enablement materials, documentation, and technical handoffs to support long-term client success. ### Preferred Qualifications - 3 or more years of hands-on experience configuring and administering Adobe Workfront. - Strong understanding of project management, creative operations, marketing operations, or enterprise workflow environments. - Experience building dashboards, reports, templates, custom forms, and automations aligned with business goals. - Working knowledge of Workfront Fusion or other automation and integration tools preferred. - Familiarity with REST APIs, system integrations, and enterprise marketing or project management ecosystems. - Strong analytical, troubleshooting, and problem-solving skills. - Excellent written and verbal communication skills with the ability to operate in a consultative, client-facing environment. - Adobe Workfront Core Developer certification preferred. ### Additional Details: - Client-Facing: Participates in client engagements but does not serve as primary engagement lead. - Reports To: Senior Manager or Director, Workfront Practice. - Expected to contribute meaningfully to billable delivery across Workfront client engagements.