Leader, Business Development, Merchants

Who We Are: Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives. Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments. As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians. Who You Will Work With: The vacant Leader, Business Development, Merchants role will report to the Head, Client Relationships, Merchants and Acquirers. You will drive growth by leading strategic merchant partnerships and advancing business development initiatives for Interac’ s newly launched product, KONEK. This role is accountable for accelerating merchant adoption, optimizing commercial partnerships, and strengthening market coverage in alignment with Interac’s growth targets. What You Will Do: Business Development: Identify, negotiate, and manage commercial partnerships with major merchants, middleware providers, payment networks, fintechs, and related entities Build and optimize the merchant acquisition pipeline, turning high-volume and strategically important merchant relationships into multi-year partnerships that include product deployments, co-marketing, joint research, and innovation. Develop and execute go-to-market strategies to launch and promote KONEK with merchants, ensuring alignment with business objectives and market needs. Identify target market segments, define value propositions, and tailor sales approaches to maximise market penetration and revenue growth. Effectively manage the KONEK sales pipeline, overseeing all stages from lead generation through to deal closure, ensuring accurate forecasting and consistent progress towards revenue targets. Collaborate with internal partners to support the delivery and expansion of partnerships through active client engagement, consulting, and cross-selling of products/services to create a comprehensive, deep partnership anchored by a winning vision. Market Intelligence & Strategy: Monitor market trends and competitive landscape to inform merchant strategy. Leverage industry contacts to gather valuable intelligence and extend the reach of Interac products and services. Cross-Functional Collaboration: Collaborate with internal teams (Product, Innovation, Marcomm, Research, Tech & Ops, Fraud, Finance, Legal) and solutions engineering for pre-sales activities, training, and expansion of merchant partnerships and related business development activities. Ensure role specialization and scalability. Leadership & Team Development: Lead a team of sales and business development professionals, fostering a high-performance culture aligned with Interac’s values. Demonstrate a customer-centric mindset and leverage insights and data to build products/services that meet client needs. Continuous Improvement & Innovation: Challenge the status quo and drive transformational ideas from concept to commercialization. Operate autonomously while defining and delivering priorities amidst ambiguity. Demonstrate an ability to challenge the status quo and take transformational ideas from conceptualization to commercialization. What You Bring: Eligibility to work for Interac Corp. in Canada in a full-time capacity. Proven experience in strategic merchant partnership management and business development. Proven ability to drive growth in payment or tech sales. Strong knowledge of payments, merchant services, and fintech, including emerging payment technologies and secure transaction trends. Expert knowledge of CRM tools including Salesforce and pipeline management. Excellent collaboration, negotiation, communication, and leadership skills. Minimum 10 years of sales leadership with a track record of driving commercial growth, including 7 years in people management and building high-performance sales teams. Ability to inspire, motivate, and develop sales teams to consistently achieve and exceed targets. Expertise in providing constructive feedback and tailored coaching to enhance individual and team performance. Strong capability in identifying and nurturing talent, fostering a culture of continuous learning and improvement. Strategic thinking and practical implementation skills, with deep experience delivering partner programs from idea to execution. Ability to manage complex stakeholder relationships across commercial and merchant segments. What We’re Offering: The hiring range for this position is $175,000 to $220,000 , and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes: Generous vacation and wellness days to help you recharge Comprehensive employer-paid benefits coverage for peace of mind Market-leading employer-funded RRSP program to invest in your future Flexible hybrid work model for better work-life balance Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family Pregnancy and parental leave top-up to support growing families Charitable donation matching with United Way to amplify your impact Why Join Us? At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect: Investing in the Future – Help us unlock digital prosperity for all Canadians. Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible. Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential. Inspiring Community – Work in an ecosystem where we lift each other up and rise together. Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness. Additional Pre-Employment Requirements: To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check. Equal Opportunity Employer Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law. If you require accommodation during any stage of the application or recruitment process, please contact us at . We will work with you to meet your needs. Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.