Leader in Training

Job description

**The Role** The Leader in Training (LIT) is an adaptable and essential part of the leadership team that prioritizes delivering memorable, positive consumer experiences. As part of the leadership team, you have a key role in actively supervising the dispensary’s daily operations, communicating priorities to team members, and optimizing the customer journey. As a Leader in Training, you will gain subject matter expertise as you rotate through critical dispensary functions supporting operations, experience, and people. The Leader in Training role puts you on a fast track to growth and is a developmental step to becoming Assistant General Manager. **Responsibilities** **Operations** - Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations. - Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management. - Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault. - Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions. - Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution. **Experience** - Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences. - Participate in “Leader On Duty” shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey. - Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across in-store, drive-thru, curbside & delivery. - Lead by example and motivate team members to deliver Loyalty goals. - Complete and appropriately delegate assigned tasks during scheduled shifts. Ensure adequate sales floor coverage and zoning during shifts. **People** - In partnership with the General Manager or Assistant General Manager, build and retain a high-performing team by participating in selecting the best talent and leading the onboarding and training of new team members. - Provide coaching and feedback to help team members exceed performance and behavioral expectations. Partner with management to issue accountability. - Help facilitate the store’s team member badging process with local and state agencies. - Maintain and coordinate scheduling of team members' shifts, meal breaks, and rest periods. - Perform other duties as needed. **Qualifications** - At least three years of customer service or retail experience, with at least one year in a supervisory role. - Cannabis experience preferred - Inventory control experience preferred - Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs - Must have reliable, responsible and dependable attendance. - Must be 21 years or older. - Must pass any and all required background checks. - Must possess a valid driver’s license or state ID. - Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb - Must have a solid understanding of the Cannabis laws, rules and regulations, and a passion to further their understanding and knowledge of the industry and the laws. - Prior cannabis experience not required **Skills** - Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills. - Meet timelines consistently and be able to work under pressure effectively. - Continuously open to constructive, developmental feedback, and maintaining composure even in difficult situations. - High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.