The Learning and Development Supervisor is responsible for supporting the hotel’s learning and development initiatives to ensure effective employee development, operational excellence, and compliance with the hotel’s standards and objectives.Develop, implement, and evaluate the annual Learning & Development programs, including Training Needs Analysis (TNA), training delivery, and effectiveness measurement. Manage end-to-end trainee and internship programs, including partnerships with educational institutions, placement, evaluations, and regulatory compliance. Ensure accurate training records, prepare L&D reports, manage training budgets, vendors, and maintain compliance with labor and vocational training regulations. Coach and supervise Departmental Trainers, Training Officers, and Training Admin while leading Train-the-Trainer initiatives to enhance learning quality. Foster a culture of continuous learning by supporting employee capability development aligned with business objectives and AYANA Hospitality standards. RequirementsExperience in L&D/HR scope minimum 2-3 yearsFluent and Good in Bahasa Indonesia (proper casual and professional) and English (professional proficiency)Mastering the Microsoft Office, a plus if familiar with Google SuitesAble to handle the Training pre, post and administration, and also to deliver the basic and general trainingA plus if he/she have the experience in delivering Hospitality English Class
The Learning and Development Supervisor is responsible for supporting the hotel’s learning and development initiatives to ensure effective employee development, operational excellence, and compliance with the hotel’s standards and objectives.
- Develop, implement, and evaluate the annual Learning & Development programs, including Training Needs Analysis (TNA), training delivery, and effectiveness measurement.
- Manage end-to-end trainee and internship programs, including partnerships with educational institutions, placement, evaluations, and regulatory compliance.
- Ensure accurate training records, prepare L&D reports, manage training budgets, vendors, and maintain compliance with labor and vocational training regulations.
- Coach and supervise Departmental Trainers, Training Officers, and Training Admin while leading Train-the-Trainer initiatives to enhance learning quality.
- Foster a culture of continuous learning by supporting employee capability development aligned with business objectives and AYANA Hospitality standards.
Requirements
- Experience in L&D/HR scope minimum 2-3 years
- Fluent and Good in Bahasa Indonesia (proper casual and professional) and English (professional proficiency)
- Mastering the Microsoft Office, a plus if familiar with Google Suites
- Able to handle the Training pre, post and administration, and also to deliver the basic and general training
- A plus if he/she have the experience in delivering Hospitality English Class
