Learning and Performance Specialist

Job description

GHJ Search and Staffing serves as the recruitment division of GHJ, a prominent national accounting and advisory firm. Our team provides qualified Accounting and Finance professionals on a temporary and permanent basis across a broad range of industries. GHJ’s relationship with our Global Advisory and Accounting Network provides the resources needed to better understand client’s needs, attract a higher caliber of candidates and assess candidate potential. **GHJ is looking for a Learning and Performance Specialist** **WHY we get up in the morning** At GHJ, we foster a flexible, entrepreneurial environment so our people achieve their personal and professional goals. Our success is driven by retaining the best, diverse talent. We invest in our people and technology to deepen firm expertise and fuel sustainable growth. And we partner with our clients locally and globally to deliver innovative solutions. **WHAT we believe** GHJ works side by side with business leaders and nonprofit organizations to deliver responsive, high-impact advisory, tax and accounting solutions that drive real results. Headquartered in Los Angeles with offices in Buffalo, Denver, Orange County and San Jose and backed by our own dispersed workforce, GHJ meets clients where they are to help leaders achieve their strategic goals. **THRIVING On Our Own Terms** We are deeply committed to our core values of Bright Minds, Brave Hearts and Bold Actions and incorporate them into every aspect of our business. By living these values, GHJ measures success by the strength of our relationships, the quality of our impact and the integrity of our actions. The Firm’s independence allows us to make strategic choices to innovate, invest and evolve with purpose. Ultimately, GHJ values operational excellence, financial discipline and the courage to prioritize sustainability over size. **Summary of Role:** The Learning and Performance Specialist will be responsible for the administration and support of all employee training events, management of the Learning Management System, and supporting the employee Performance cycles. Reporting to the Manager, Learning and Performance, this role is integral into the success of our employee Learning and Performance programs, cycles and systems. ### You will be responsible for: **Learning and Development** Partner with the Manager, Learning & Performance, to execute the firm's learning strategy and annual development priorities. ***Learning Program Administration*** - Coordinate all firm learning events, both virtual and in person. - Manage training logistics, including scheduling, room setup, technology, materials, registration, attendance, evaluations, and communications. - Coordinate external learning, CPE logistics, and professional development opportunities. - Partner with department administrators and business leaders to ensure learning needs are met. - Partner with the India team on any training administration. ***Learning Management System (LMS)*** - Serve as primary administrator for the Learning Management System, currently LC Vista. - Create and maintain learning content, assignments, learning paths, and certifications. - Troubleshoot user issues and provide LMS support. - Based on NASBA standards, maintain accurate employee learning records and reporting. Monitor course completion and compliance requirements. - Developing reports that provide meaningful insights to leadership or department representatives. ***Professional Development*** - Maintain career development resources and competency models. - Support facilitation of instructor-led and virtual learning programs. - Coordinate onboarding learning experiences for new hires and interns. - Track Continuing Professional Education (CPE), licenses, certifications, and credential renewals. ***Vendor Management*** - Coordinate relationships with external vendors. - Schedule facilitators and manage training contracts. - Assist in evaluating vendor effectiveness and learning outcomes. **Performance Management** - Coordinate and launch annual and mid-year performance review cycles alongside the performance team. - Support goal setting, performance evaluations, and calibration meetings. - Prepare communications, timelines, and employee resources. - Maintain performance documentation and system accuracy. - Assist managers and employees with performance management questions. - Stay informed on emerging trends and best practices in learning, talent development, and performance management. ### What we need from you: - Passionate about learning and helping others succeed. - Highly organized with exceptional attention to detail. - A strong project manager who can balance multiple priorities. - Curious and always looking for ways to improve processes. - Customer-focused with exceptional relationship-building skills. - Comfortable working independently while collaborating across departments. - Analytical and able to translate data into actionable insights. - Adaptable in a fast-paced professional services environment. - An excellent communicator, both written and verbal. - Professional, approachable, and committed to delivering exceptional service. ### What skills & experience you’ll bring to us: Required: - Bachelor's degree in Human Resources, Organizational Development, Education, Communications, Industrial-Organizational Psychology, Business, or a related field (or equivalent experience). - 2+ years of experience in Learning & Development, Talent Development, Human Resources, Organizational Development, or a related field. - Experience administering a Learning Management System (LMS). - Experience coordinating learning programs or employee development initiatives. - Strong Microsoft Office skills, including Excel, PowerPoint, and Teams. Preferred - Experience within a public accounting or professional services firm. - Knowledge of Continuing Professional Education (CPE) requirements. - Experience supporting performance management processes. - Experience with LMS and performance management systems. - Experience with video editing programs. - AI productivity tools (e.g., ChatGPT)