Learning Area Manager (Nights)

Job description

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about http://hims.com/about and hims.com/how-it-works http://hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals http://www.hims.com/careers-professionals. About the Role Hims & Hers is seeking a hands-on, operationally driven Learning Area Manager to lead all night shift learning operations across Dispense & Fulfillment, Non Sterile Compounding, and Sterile Compounding at an assigned site. This role serves as the night shift counterpart to the Learning Operations Manager and is the primary point of contact for the Learning team on nights. The Learning Area Manager owns the day-to-day execution of training operations — managing training communication, building training plans, tracking labor hours, and ensuring consistent, compliant training delivery across all night shift teams. This role reports to the Learning Operations Manager and maintains regular visibility with the Regional Learning Manager. The schedule for this role is Monday–Friday, 4:00pm–12:00am. You Will - Lead night shift learning operations across all site areas, serving as the primary point of contact for the night shift Learning team and representing learning in daily operational meetings. - Directly manage and develop night shift Learning Leads, providing coaching, feedback, and day-to-day direction to drive team performance. - Build and manage two-week-out training plans, coordinating with operations to ensure training coverage meets site needs. - Own daily labor hour tracking and weekly LMS reporting, ensuring accuracy and accountability to labor and compliance targets. - Compile and share Weekly Business Review (WBR) metrics and training plan updates with Finance, S&OP, and site leadership. - Monitor the training request intake board and coordinate timely execution of training needs across night shift operations. - Conduct and oversee onboarding, compliance, SOP, and remediation training across assigned areas. - Maintain accurate training records and ensure adherence to documentation standards and regulatory requirements. - Partner with the Learning Operations Manager to ensure seamless alignment between day and night shift learning operations. - Foster a culture of continuous learning, quality, and accountability across night shift teams. - Support day shift learning operations and cross-shift projects as needed, demonstrating flexibility to meet site and network priorities. You Have - Bachelor's degree in Learning & Development, Education, Business, or a related field (or equivalent experience). - Active CPhT (Certified Pharmacy Technician) certification required. - 3+ years of experience in training and development in a regulated environment. - 2+ years of experience in compounding operations within a 503a, 503b, or manufacturing environment. - Strong understanding of USP standards and cGMP regulations as they relate to training and compliance. - Demonstrated experience leading and developing teams across multiple operational areas. - Strong organizational and reporting skills with the ability to manage competing priorities on a daily and weekly cadence. - Excellent communication skills with the ability to coordinate across operations, finance, and cross-functional teams. - Demonstrated flexibility and willingness to take on additional responsibilities and projects beyond core shift scope to support broader team and operational goals. - Experience with LMS platforms for training administration and reporting. - Demonstrated ability to prioritize and adapt in a fast-paced, high-compliance environment. OUR BENEFITS (THERE ARE MORE BUT HERE ARE SOME HIGHLIGHTS): - Competitive salary & comprehensive health benefits including medical, dental & vision - Relocation assistance may be available for those who reside more than 50 miles from the facility We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement https://www.hims.com/global-candidate-privacy-statement.