Learning Center Manager- Education and Operations

Job description

# Learning Center Manager – Education & Operations **Location:** Redwood City, CA | Onsite **Employment Type:** Full-Time | Approximately 35–40 hours/week **Compensation:** $30/hour + Enrollment Commission + Performance Bonus **Schedule:** - **Tuesday and Thursday** 2:00pm - 8:00pm **Wednesday and Friday** 2:00pm - 7:00pm **Saturday** 8:30am - 12:30pm; 1:30- 6:30pm ## Run a Learning Center. Build a Team. Make a Difference. Are you passionate about education, enjoy working with people, and ready to take the next step in your career? At **Think Zone Learning Center**, we're looking for a personable, motivated, and organized individual to lead our Redwood City learning center. This is an opportunity to take ownership of a learning center, support students and families, develop a team of educators, and grow your leadership skills in a supportive environment. **You don't need to have managed a learning center before.** If you have experience in education, tutoring, student services, or another people-focused role, along with strong communication skills and a willingness to learn, we'd love to hear from you! ## About Think Zone Think Zone Learning Center, part of TAL Education Group, provides in-person K–8 math enrichment programs designed to help students strengthen their academic foundations, build confidence, and develop a lasting interest in learning. We believe great learning experiences start with passionate educators, supportive families, and strong teams. ## What You'll Do As a Learning Center Manager, you'll oversee daily center operations while building positive relationships with students, parents, and your team. **Lead & Support Your Team** - Coordinate and support tutors to ensure a positive learning environment. - Assist with tutor onboarding, scheduling, and day-to-day team coordination. - Foster a collaborative, welcoming, and student-focused center culture. **Build Relationships with Families** - Serve as a primary point of contact for parents and students. - Communicate with families about programs, student progress, and learning needs. - Address questions and concerns with empathy and professionalism. **Manage Center Operations** - Oversee daily center activities, scheduling, and administrative processes. - Maintain an organized, safe, and welcoming learning environment. - Work with the broader operations and teaching teams to continuously improve the student experience. **Support Center Growth** - Introduce programs to prospective families and help them find the right learning opportunities. - Support student enrollment, retention, and parent referrals. - Participate in local outreach and community engagement activities. *Previous sales experience is not required. We'll help you develop the program knowledge and enrollment skills needed to succeed.* ## Who We're Looking For **Required Qualifications** - Bachelor's degree. - Strong spoken and written English communication skills. - Foundational K–8 math knowledge and confidence discussing elementary and middle school math concepts. - Relevant experience in education, tutoring, student support, or a related field. - Strong interpersonal skills and the ability to build positive relationships with children, parents, and coworkers. - Organized, dependable, proactive, and comfortable taking ownership of responsibilities. - Willingness to learn center operations, enrollment processes, and team management. **Preferred, But Not Required** - Experience coordinating teams, schedules, or daily operations. - Background in customer service, community outreach, or family engagement. - Previous supervisory or leadership experience. - Experience with student enrollment or educational program management. **We value potential as much as experience.** You don't need to check every preferred qualification to be considered. ## Compensation & Benefits - **Base Pay:** $30/hour. - **Additional Earnings:** Enrollment commission and performance-based bonuses. - **Health Benefits:** Health insurance. - **Retirement:** 401(k) with company matching. - **Paid Sick Leave:** In accordance with company policy and applicable law. - **Scheduled Breaks:** Four designated weeks of center closure throughout the year, including breaks around Independence Day, Thanksgiving, Christmas, and New Year's. - **Professional Growth:** Opportunities to develop leadership, operations, and enrollment management skills. ## Training & Career Development We believe strong managers are developed through experience, guidance, and continuous learning. You'll have opportunities to build your skills in: - Learning center operations and team coordination. - Parent communication and relationship management. - Student enrollment and retention strategies. - Leadership, problem-solving, and business operations. As Think Zone continues to grow, successful team members may have opportunities to pursue broader leadership and management responsibilities. ## Ready to Grow With Us? Whether you're an educator looking to transition into leadership, a student services professional ready for greater responsib