Learning Deployment Specialist - Senior Associate - EY Degrees

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Learning Deployment Specialist – Senior Associate – EY Degrees, Global Learning Deployment Team Opportunity This role will support the EY Degree programs delivered in collaboration with Hult International Business School. EY offers its people the opportunity to pursue further education through a Tech MBA, a Masters in Business, AI and Data, and a Masters in Sustainability. These online degrees require learners to complete EY Badges alongside additional Hult-delivered courses. The role will support these high-profile programs by working directly with learners to process applications and track cohort progress in line with defined processes. Role type: Fixed term, full time Start-end: 1 August 2026 - 30 September 2027 Key responsibilities • Review all new program applications for completeness to ensure program requirements and eligibility for the programs are fully met • Mailbox management for each EY Degree program – responding to learner queries in a professional and timely manner and escalating any issues to the Degrees program manager. • Tracking learner Badge status against EY Degree curriculum and reporting on Degree pipeline numbers • Manage and maintain Viva Engage, MS Teams channel sites by responding to questions/comments • Coach, support and advise learners with the processing of all EY Degree documentation • Build and maintain close working relationships with Badges Administration Team (BAT) and Badges Review Network (BRN) • Design and update all EY Degrees materials and manage Degree Work Zone pages • Support Learning Deployment Manager and Learning Deployment Lead in their priorities and execution. • Support and develop junior Learning Deployment Specialists in the Virtual Talent Hub • Contribute to continuous projects of simplification, automation and digitalization of the processes and procedures. • Contribute to continuous improvement of internal practices to best-in-class deployment standards. Technical skills • Strong project management skills. • Strong organization, time management and prioritization skills. • Strong IT skills, knowledge and application of MS Office tools – Teams, Excel, PowerPoint, Word, Outlook, SharePoint, etc • Understanding of EY Badges preferred • Knowledge of SuccessFactors preferred Business skills • Strong communication and collaboration skills across different geographical locations • and cultures. • Ability to work effectively in a virtual environment. • Ability to work effectively in a dynamic, fast-paced environment, with focus on delivery and high quality results. • Ability to work on multiple projects in parallel in an organized and coordinated way. Quality and risk management • Ability to deliver high quality and consistency of work • Provide exceptional client service to stakeholders, learners, and regions. • Ability to identify potential risks and problems and suggest effective solutions. Leadership skills and behaviours • Positive and can-do approach, high energy and enthusiasm. • Growth mindset, flexibility, adaptability to change. • Embracing teaming, collaboration, sharing. • Creativity and out of the box thinking. • Taking personal responsibility for a continuous learning and development, adopting new tools and technology. To qualify for the role, you shall have • Demonstrable experience in one or more of the following areas: Learning & Development, Learning Deployment, Learning Administration, Learning Operations, Talent Development • Demonstrable experience of managing multiple projects in parallel, in an organized and coordinated way. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.