Learning & Development Program Operations Consultant

Job description

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Saturday, September 12, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Position Summary The L&D Program Operations Consultant manages the day-to-day coordination and delivery of enterprise learning and talent development programs. The role ensures cohorts, events, communications, schedules, and learning materials are organized and delivered accurately and executed on time. Key Responsibilities Coordinate end-to-end logistics for cohort-based, virtual, in-person, and hybrid programs. Manage participant rosters, registrations, calendars, invitations, attendance, completions and related program activity. Coordinate participant, manager, facilitator, and vendor communications. Prepare and distribute agendas, materials, pre-work, assessments, and follow-up resources. Schedule sessions, facilitators, meeting spaces, technology, and other delivery requirements. Provide day-of program support and resolve routine participant or facilitator issues. Maintain accurate program files, checklists, templates, and delivery records. Monitor timelines and escalate scheduling conflicts, delivery risks, and participant concerns. Partner with the Learning Operations and Insights Consultant to maintain accurate enrollment, attendance, and completion data. Recommend improvements to program workflows, communications, and participant experiences. Required Qualifications Bachelor’s degree and 1 plus year(s) of work-related experience OR HS/GED and 5 plus years relevant work experience in lieu of a degree A relevant master’s degree can be considered in lieu of bachelor’s degree and one year of experience. Preferred Qualifications Two or more years of experience coordinating programs, events, projects, or employee-facing initiatives. Experience supporting learning and development, talent management, human resources, or enterprise-wide programs is preferred. Experience coordinating programs, events, projects, or employee-facing initiatives. Strong organizational, communication, coordination, and follow-through skills. High attention to detail and ability to manage multiple priorities. Proficiency with Microsoft 365 tools. Experience in learning and development, talent management, or HR is preferred. Mobility Classification - Hybrid #LI-PG1 #LI-Hybrid Travel Requirements 15-25% Relocation Assistance Provided (as applicable) No Represented/Union Position No Visa Sponsored Position No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Please note that in order to be considered for this position, you must possess all of the basic/required qualifications. Privacy Do Not Sell My Personal Information (CA) Terms of Use Accessibility