Learning & Development Specialist

Job description

About the Company RNGD is a rapidly scaling organization emerging as a nationally recognized leader in construction through our unique Renegade mindset focused on innovation, creativity, and culture. The team is made up of a highly engaged group of seasoned professionals and emerging leaders. We are creators who believe that what we build drives the growth of our cities and that to fulfill our mission, we must constantly challenge the old way of doing things. Headquartered in New Orleans, Louisiana, we thrive on building communities, building teams, building leaders, and growing the business throughout the Southeast region with additional offices in Mississippi, Tennessee, and Alabama. About the Role We’re looking for a Learning & Development Specialist that will support the day-to-day operations of Renegade Academy and help ensure learning programs are organized, accessible, accurately documented, and delivered smoothly. Success in this role requires strong organization, attention to detail, technology aptitude, responsive learner support, clear communication, and the ability to manage multiple priorities and deadlines. This role coordinates training schedules and logistics, administers the learning management system, maintains learning, apprenticeship, and certification records, and provides administrative support across Academy programs. The Learning and Development Specialist works across all Renegade Academy development portfolios and serves as a key point of coordination between Learning Managers, employees, instructors, subject matter experts, vendors, and business partners. Core Responsibilities Learning Administration and Coordination Schedule instructor-led, virtual, and hands-on training across Renegade Academy Manage registrations, enrollments, calendars, attendance, and completion Coordinate classrooms, facilities, equipment, materials, and technology needed for training delivery. Send participant communications, reminders, updates, and follow-up Support instructors and facilitators before, during, and after Coordinate cancellations, rescheduling, and make-up Maintain the master Renegade Academy learning Learning Management System Administration Create and maintain courses, learning paths, sessions, groups, assignments, and enrollments within Renegade Maintain accurate employee learning records and completion Support course configuration, catalog organization, naming conventions, and established Academy standards. Troubleshoot routine learner access and platform issues and escalate technical concerns when needed. Support testing of new learning management system features, updates, and Serve as a primary point of contact for employee and manager learning management system Apprenticeship and Certification Management Maintain apprentice enrollment, progression, required hours, competencies, and supporting Coordinate apprenticeship records with instructors, supervisors, and program Maintain certification, credential, and practical-evaluation Track required documentation, expiration dates, milestones, and outstanding Support NCCER and other apprenticeship and certification Ensure apprenticeship and certification records remain complete, accurate, organized, and audit-ready. Program and Learner Support Provide support to Learning Managers across Renegade Academy development Prepare participant materials, rosters, reports, evaluations, and training Coordinate instructors, subject matter experts, vendors, participants, and business partners as needed. Track program milestones and follow up on outstanding Help employees and managers navigate Academy programs, requirements, systems, and resources. Provide timely and responsive support that contributes to a positive learning Reporting and Records Maintain accurate learning, attendance, completion, certification, apprenticeship, and program records. Produce routine reports on participation, completion, learning hours, apprenticeship progress, and other Academy metrics. Support data collection for program evaluation and Renegade Academy Identify missing, incomplete, or inconsistent records and coordinate timely Provide Learning Managers and program leaders with reliable information needed to monitor participation, progress, and outstanding requirements. Academy Operations and Process Improvement Support Academy communications, documentation, processes, and standard operating Assist with vendor coordination, invoices, purchase requests, materials, and maintain organized digital files, templates, forms, and program Identify opportunities to simplify, automate, and improve Academy administrative Support the implementation and testing of new administrative workflows and Provide coordination support for new Renegade Academy initiatives as priorities evolve Core Competencies RNGD Values Alignment Exemplifies RNGD’s core values: Renegade Mentality Sweep Floors Build Together Honor Promises Learning Operations and Program Support Coordinates training schedules, registrations, facilities, materials, technology, instructors, and participant communications to keep Academy programs running Honors Promises through dependable follow-through, timely communication, and accurate completion tracking. Learning Systems and Technology Administers learning management system functions accurately and resolves routine learner and manager issues. Demonstrates a Renegade Mentality by embracing new technology and identifying practical ways to simplify and improve Academy systems and workflows. Records, Reporting, and Compliance Maintains complete, accurate, organized, and audit-ready learning, apprenticeship, certification, attendance, and completion records. Demonstrates the Sweep Floors mindset by taking ownership of details and correcting missing or inconsistent information. Learner Support and Communication Provides responsive assistance and communicates schedules, requirements, reminders, and next steps clearly to employees, managers, instructors, and Honors Promises by providing stakeholders with reliable information, timely support, and consistent follow-through. Cross-Functional Coordination and Process Improvement Coordinates effectively with Learning Managers, employees, instructors, supervisors, subject matter experts, vendors, and business Builds Together by supporting shared priorities and demonstrates a Renegade Mentality by identifying opportunities to improve the consistency and efficiency of Academy RNGD is an Equal Opportunity Employer.