Learning & Development Specialist

Job description

Hi, we're glad you're here! We are hiring to our Aviva Services Excellence Centre! Take a look at our job description - maybe it suits you or one of your friends? At Aviva Services Excellence Centre, we believe that learning drives both individual success and business growth. We're looking for a passionate Learning & Development Specialist who will help shape a culture of continuous learning across our organisation. In this role, you'll design and deliver impactful development initiatives, support leaders in building future-ready teams, and create engaging learning experiences that strengthen capability at every level. This is an exciting opportunity to combine facilitation, programme design, stakeholder partnership, and innovation to make a real difference to how our people learn and grow. Why this role? This role offers the opportunity to influence how learning happens across a growing international organisation. You'll work closely with leaders and People teams to identify capability needs, shape development strategies, and deliver programmes that support both current business priorities and future success. You'll also help introduce modern learning solutions, including digital platforms and AI-enabled tools, to create engaging and effective learning experiences. What will you be doing? Designing and delivering engaging learning and development programmes. Facilitating workshops, training sessions, and development activities for employees and managers. Partnering with leaders and People Business Partners to identify capability gaps and development priorities. Building learning pathways, development frameworks, and capability-building solutions. Evaluating programme effectiveness and using insights to continuously improve learning outcomes. Supporting leadership development, talent, and succession initiatives. Managing relationships with external learning providers and facilitators. Driving innovation in learning through digital solutions, modern methodologies, and AI-enabled tools. What we're looking for Experience coordinating learning and development programmes. Experience designing and facilitating workshops, training sessions, or development activities. Excellent presentation, facilitation, and communication skills. Strong organisational and project coordination capabilities. Ability to engage diverse audiences and adapt learning approaches to different needs. Fluency in Polish, both spoken and written. Professional English language skills (minimum B2 level). Experience designing learning solutions and development frameworks would be an advantage. Knowledge of Learning Management Systems, e-learning tools, coaching methodologies, or psychometric frameworks is welcome. Interest in innovation and experience using AI tools to support learning and capability development will be highly valued. In Aviva Services Excellence Centre, we provide: Contract of employment Performance Bonus Private medical care (ENEL-MED) Cafeteria system of benefits (e.g. MultiSport card) Additional parent privileges: - baby leave – 6 weeks leave for second parent - shortened working time after parental leave Employer-funded group insurance Employee Shares Plan Extra day off for birthday Paid time off to volunteer Additional leave acquired over the years in the company (even 5 days more in a year) Wellbeing Leave - additional two weeks paid leave after 10 years of service Psychological support consultations Access to the e-learning platforms Internal employee referral program Hybrid working model from Poland with a few days in Warsaw office per month Attractive office location in Warsaw - Gdański Business Center Additional entitlements for people with disabilities - Work Without Barriers Work environment that promotes diversity - Diversity Charter Do you see yourself in Aviva Services Excellence Centre? Be sure to apply! Aviva is for everyone! We’ve been ranked the #1 Best Workplace in Poland for a second year in a row and a top choice for Millennials by Great Place to Work®! As a signatory to the Diversity Charter, Aviva applies a policy of equal treatment and creates a work environment that is friendly to people with disabilities. We do not require from candidates the date of birth, marital status and attached photos to your CV. We encourage all individuals regardless of gender to apply. Most of our people are smart working – spending also time in our office - combining the benefits of flexibility, with time together with colleagues. We’re inclusive - we welcome applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply and try! To find out more about current job offers at Aviva take a look here.