Learning Experience Designer

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Learning Experience Designer serves as a strategic learning and performance consultant responsible for the design, development, implementation, management, and evaluation of innovative learning solutions that support workforce development, operational excellence, quality outcomes, patient safety, regulatory compliance, and organizational growth. JOB DUTIES AND RESPONSIBILITIES: Consults with leaders and stakeholders to assess learning and performance needs through needs assessments, workflow analyses, task analyses, and learner assessments. Identifies root causes of performance gaps and recommends learning and non-learning solutions that support organizational goals. Designs, develops, implements, and evaluates instructor-led, virtual, blended, and self-paced learning solutions. Creates curricula, facilitator guides, participant materials, job aids, simulations, assessments, videos, and eLearning content using adult learning principles and instructional design methodologies. Aligns educational initiatives with organizational strategy and operational objectives. Serves as a trusted advisor and collaborates with leaders, Performance Improvement, Operational Excellence, Quality, and other stakeholders to support workforce development, performance improvement, and change management initiatives. Administers and maintains learning management system (LMS) content, curricula, certifications, learning paths, competency assignments, and learning events. Monitors compliance requirements, learner progress, and completion tracking to support regulatory, accreditation, licensing, and organizational requirements. Develops reporting dashboards and analyzes learning and performance metrics to evaluate program effectiveness and support continuous improvement. Curates and maintains enterprise learning resources and evaluates emerging learning technologies to enhance the learner experience. Leads and manages multiple learning and workforce development projects simultaneously. Develops project plans, budgets, milestones, resource requirements, and communication strategies; facilitates stakeholder reviews; manages project risks; and ensures timely completion of deliverables. Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external). Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. PHYSICAL AND SENSORY REQUIREMENTS: Requires sitting for up to 8 hours per day, 2 hours at a time. Standing for up to 4 hours per day, 3 hours at a time. Requires occasional fingering, handling, and twisting and turning while entering data into the computer. Occasionally requires lifting, carrying, pushing and pulling objects weighing up to 25 pounds. Occasionally requires reaching above shoulder level. Must have the ability to hear as it relates to normal conversation, seeing as it relates to general, peripheral and near vision, visual monotony. EDUCATION: Bachelor's degree in education, Instructional Design, Educational Technology, or related field required. Master’s Degree preferred. TRAINING AND EXPERIENCE: Minimum 3+ years’ experience in instructional design, curriculum development, or a similar role required. Strong knowledge of instructional design principles, adult learning theory, and best practices. Experience developing learning programs across multiple delivery media, including in-person training, remote synchronous training, and online modules. Portfolio preferred. Experience in writing, editing, and proofreading educational content. Experience with digital development tools and graphic design software, including Microsoft Office Suite and more. Highly proficient in time management, collaboration, organization, planning, and prioritization. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.