Learning Management Systems Specialist

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Learning Management Systems Specialist serves as the single point of access for online and instructor-led training for employees, partners and customers. Is responsible for supporting the Network’s learning operations through Cornerstone on Demand. This role includes coordinating the administration of learning programs, facilitating employee onboarding, resolving basic LMS user issues, and ensuring data integrity. In addition to supporting end users, the role also includes support for superusers including instructors, learning administrators, and training coordinators. JOB DUTIES AND RESPONSIBILITIES: Provides support and education for all LMS users and super users including basic technical issues affecting learners and courses Support new hire experience through facilitation of New Hire Orientation and maintenance of onboarding learning objects Supports learning operations by building instructor led training (ILT), surveys, assessments, competencies, materials, and compliance reporting Assigns relevant instructor led training (ILT), online training (OLT) and/or materials, evaluations, surveys to LMS users per business requirements Supports ongoing maintenance of the LMS by performing regular audits of the system and maintaining LMS performance support documentation (e.g. tip-sheets and user guides) Assists with coordination of specific special projects and events Demonstrates a commitment to continued self-growth and advancement of computer/technical skills PHYSICAL AND SENSORY REQUIREMENTS: Sitting for up to six hours per day, one hour at a time. Standing for up to five hours per day, one hour at a time. Walking up to three hours per day, thirty minutes at a time. Fingering and handling frequently. Twisting and turning of hands occasionally. Lifting and carrying up to ten pounds, occasionally. Pushing and pulling up to 10 lbs. occasionally. Occasionally stoops, bends, squats, kneels, and reaches above shoulder level. Hearing as it relates to normal conversation. Seeing as it relates to general, near and visual monotony. EDUCATION: Associate’s degree or equivalent from a two-year college or technical school is preferred, or in lieu of, a minimum of two years of equivalent work experience in Learning Management Systems. TRAINING AND EXPERIENCE: Highly proficient in MS Excel. Must demonstrate a high level of interpersonal skills to handle sensitive, confidential situations and an ability to interact with individuals at all levels of the organization. Must demonstrate service excellence. Requires effective organization and time management skills, the ability to multi-task and work independently. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.