Learning Operation Specialist (Burlington, ON)

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be? Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard. Join the Pros! As a Learning & Talent Specialist at Wolseley Canada, you'll play a key role in supporting the systems, programs, and initiatives that help our associates learn, grow, and succeed. Based out of our Burlington Head Office, this position combines learning operations, talent development, and technology administration, serving as a subject matter expert for Workday Learning while partnering with business leaders to deliver impactful onboarding, development, and talent initiatives. Through data-driven insights, stakeholder collaboration, and a commitment to continuous improvement, you'll help create exceptional learning experiences that support individual growth and organizational success. What you will do Oversee the day-to-day operations of the Workday Learning Tenant (LMS), including user management, course uploads, content curation, case management, learning assignments, and configuration/testing. Ensure the LMS is functioning optimally and troubleshoot any issues that arise Collaborate closely with our U.S. counterparts on enterprise learning initiatives, including supporting the migration and optimization of Workday Learning across a shared tenant environment. Maintain our role-based onboarding program, including training matrix, guides, and conducting regular audits Build and schedule custom reports in Workday. Generate and analyze reports on system activity and use data to identify trends and areas for improvement Maintain the learning portal to ensure that all development resources are up to date and available to associates Act as a learning partner to various business groups to lead and coordinate talent projects, including the development and implementation of new programs. Ensure projects are completed on time, within scope, and within budget Continuously assess the effectiveness of learning operations and make recommendations for improvements. Implement best practices and innovative solutions to enhance learning experiences Collaborate with internal stakeholders and subject matter experts to assess learning needs, develop recommendations, and create tailored learning solutions. Support the design and development of content, ensuring it meets the needs of the target audience and aligns with organizational goals What you will bring Minimum 3-5 years of experience in Human Resources. Bachelor’s degree in HR or related field and/or Adult Education certification Experience with Workday Learning preferred Experience with eLearning authoring tools considered an asset Act as a brand ambassador by understanding our business and showcasing our culture when interacting with candidates. Exceptional written and verbal communication skills. Strong active listening and stakeholder engagement skills. Problem solving skills and ability to manage multiple priorities in a fast-paced environment Excellent Excel skills with ability to manipulate data and create visualizations Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications. Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. Vacancy Status: Existing position Base Salary Range: $75,000 to $85,000 + Bonus Total Posting Range: $78,750 to $93,500 Please note: The total compensation range posted for this role represents the total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience, skills and qualifications relevant to the role. #INDCORP