Learning Operations Coordinator

Job description

***Come for the Challenge. Stay for the Experience.*** At HCVT, we believe every challenge presents an opportunity to positively impact our clients and people. Talented and ambitious individuals who seek limitless professional opportunities thrive at HCVT. Our team is known for its technical skill and ability to help clients address complex business issues all while investing in and supporting our people to provide a rewarding employee experience. ***What We Do and Who We Serve*** We offer Tax, Audit, Advisory, and Business Management services to our clients, which include private and public companies, high-net-worth individuals, and family offices. We also specialize in serving clients across the following industries: Private Equity, Real Estate & Hospitality, Media & Entertainment, High-Net-Worth Individuals, Manufacturing & Distribution, Professional Services Firms, Technology, Healthcare, Nonprofit Organizations, and Affordable Housing. ***We Live Our Core Values*** Our values guide us in our day-to-day interactions with our clients and each other—Integrity at our Core; Building Success Together; Passion for Excellence; and Diversity, Equity, & Inclusion. We are focused and committed to the needs of our clients and our team. ***Discover How Far You Can Go.*** Opportunities abound at HCVT. Our firm has experienced steady growth since its founding in 1991 and continues to expand its client service offerings, creating new opportunities for professionals to grow their careers. We make significant investments in training and provide interesting, diverse, and intellectually stimulating work for our teams—the kind of work that helps you develop and refine your skills to advance in the profession. **Hybrid Work** HCVT currently offers a hybrid work model that allows eligible employees to work both remotely and in the office, based on business needs and team coordination. When working remotely, employees are expected to meet the same performance standards, adhere to the same policies, and maintain the same level of communication, collaboration, and responsiveness as working in the office. Please note that this arrangement is not guaranteed and subject to change at any time. We will strive to provide reasonable notice of any changes to your work location or schedule whenever possible. This position is hybrid and requires a minimum of three days in the office with up to 5 days a week depending on the season. Evening event attendance may be required during training seasons. As a Learning Operations Coordinator, you will manage and prioritize daily workflow, coordinate and schedule internal and external training activities, and handle logistics. You will communicate training options to employees, maintain training records, and track CPA compliance using a learning management system. Additionally, you will track training outcomes and maintain relationships with internal employees and external vendors. You will also assist with event planning and draft documents as needed. ### Your role as a Learning Operations Coordinator will consist of, but not limited to, the following: - Manage/prioritize day-to-day workflow - Handle coordination, scheduling, and logistics for internal training activities including venues and equipment - Coordinate off-site and virtual trainings including registration, travel and other administrative duties - Communicate to employees about training options, including training plans for all levels of employees - Maintain updated curriculum database, training records, and files - Utilize a learning management system to track CPA compliance - Track and report on training outcomes, providing feedback to program participants and management - Establish and maintain relationships with Internal employees as well as external training vendors - Manage training budget, reconcile expenses, and track accounts - Keep current on training design and methodology - Develop and maintain continuing education training materials - Continually evaluate procedures to monitor and analyze course effectiveness and update curriculum as needed - Assist with firm event planning and attend events as necessary - Type drafts/letters/documents as instructed ### The skills and qualities we are seeking for this role: - Bachelor’s Degree in Education, Training, HR or related field from an accredited college or university - Minimum 1 year of experience in a professional business environment - Proven work experience in coordinating multiple training events in a corporate setting - Adequate knowledge of web delivery tools - Proficient in Word, Excel, Outlook, and PowerPoint - Strong communication skills (both verbal and written) and a clear speaking voice - Effective multi-tasking and organizational skills - Detail oriented, with high productivity; experience with multiple corresponding deadlines - Proactive with a team-player attitude with proven people skills - Ability to set up and break down firm training events - Thrive in a fast-paced environment - Think creatively and outside the box - Must be able to work over-time - Ability to travel to HCVT offices in Southern California as necessary ### You Matter - HCVT provides a variety of benefits and perks that help sustain a healthy and thriving work environment. - Visit the [Benefits](https://www.hcvt.com/careers-move-forward-your-way) section to learn more